I have more than 12 years in the Administrative field. I have been A Human Resource Specialist for The Army Reserve for 13 years. I am also a Dept of Defense Employee where I work at the Reserve units providing them with all the necessary administrative support.
Process actions, preparing correspondence and reports, verifying data, correcting errors, reviewing records, updating automated systems, and providing advice and training. Responsibility requires knowledge of other military personnel programs such as records accountability/maintenance, evaluation reports, promotions, casualty assistance, personnel actions, reassignments, awards, reclassification, transition management, separations, in and out processing. Provide advice to supported soldiers. Researches and analyzes a variety of information sources for personnel requirements. Provides technical expertise for both officers and enlisted personnel concerning awards, line of duty investigations, reclassifications, reassignments, emergency data cards, and record updates. Makes decisions based on numerous military publications and regulations and a variety of information sources. Refers problems or the more complex issues to higher graded specialist or supervisor.
Establishes, maintains, edits and closes pay accounts; processes, audits and edits a full variety of the most complex pay actions including but not limited to Student Loan Repayments, Incapacitation Pay, Severance Pay, Death Gratuity Payments, enlisted bonus, special pay such as dental, flight, parachute, medical, diving duty, hazardous duty, etc., and allowances such as family separation allowance, housing, subsistence, uniform allowances, etc. Also processes, audits and edits complex cases involving matters such as back pay, indebtedness and cases of similar difficulty. Reviews master military pay account transactions and reports for reserve service members ensuring compliance with pay entitlement laws, regulations and precedent decisions. Researches complex pay complaints and issues and provides responses.
Performs administrative functions by reviewing system output and error reports to determine type of error and possible causes. Develops reports of rejects, trends and similar statistical material for submission to supervisor. Reviews pay actions, outgoing correspondence, directives and publications. Updates, creates and deletes data in a variety of files prior to transmitting or retrieving data. Controls and monitors suspense files, correspondence files, record distribution, reporting requirements, etc. Assures proper files and records are established and maintained pertaining to personnel, finance and administrative activities. (Approx 20%)
Performs other duties as assigned.
. Responsible for personnel and administrative support to Soldiers; processes, reviews, and coordinates all actions pertaining to actions, and military awards; screens and updates promotion packets for Semi-centralized Promotion Boards; establishes and maintains unit Alert Rosters; coordinates and schedules APFT, weapon qualifications and required training for Soldiers in the Postal Platoon.supervises Battalion level promotion board proceedings, transactions and conducts monthly promotion audits; processes awards, evaluations, promotions and personnel actions; manages the operation of the Brigade RAPIDS ID card system; supervises the processing of transactions on Emilpo, IPERMS. Supervises and maintains the health and welfare of the subordinate Soldiers
Assists in planning and performing administrative, clerical, and supply functions in support of the unit. Implements administrative plans, policies and procedures established by the commander and higher authority. Makes recommendations on administrative, clerical and supply functions. Contacts higher headquarters as directed to secure interpretation of regulations or policies pertinent to unusual or controversial actions. Reviews work completed by unit personnel to assure compliance with regulations and approved policies and procedures; brings deficiencies to the attention of the supervisor and instructs unit personnel on how to correct deficiencies. Approx. 10%
Assists unit personnel in the performance of administrative, clerical and supply functions when assigned to the unit during non-drill periods. Instruction relates to the preparation and processing of personnel actions; preparation of pay actions; maintenance of personnel records and files; preparation and processing of supply actions and maintenance of related files and records; preparation of training schedules; and the compilation of recurring and one-time reports related to functions of unit. Reviews work in process and upon completion for compliance with regulations, policies and procedures. Relays to personnel established interpretations of regulations; prepares and furnishes sample forms; and gives on-the-job assistance. Informs supervisor of reservists who fail to perform duties as instructed. Prepares unit attendance records based on data certified by the commander as being correct. Prepares forms and enters military personnel data into automated data system and verifies data entered as shown on ADP printouts. Approx. 10%
Reviews incoming correspondence, determines required action and makes distribution to personnel or sections concerned. Composes proposed replies to inquiries pertaining to assigned functions. Follows up on suspense correspondence to ensure compliance with suspense dates. Answers a variety of telephone, correspondence or personal inquiries pertaining to the Army Reserve program. Interviews persons interested in assignment, appointment, or transfer to unit; advises on Army Reserve program, obligations, advantages, unit vacancies, MOS requirements, etc. Advises on basic procedures for enlistment or transfer to unit; assists in completing forms, arranges for interview with unit commander or appropriate member of staff, administers tests, makes arrangements for physical examinations, etc. Answers general questions on MOS requirements and eligibility for promotion, transfer, discharge, etc. Approx. 15%
Completes work not accomplished during unit training assemblies and which cannot be held for the next assembly, including preparation, editing, and typing of personnel actions, supply requisitions or turn-ins, payrolls, attendance reports, training schedules and requisitions for training aids; posts actions to personnel records and supply records, files, and compiles recurring and one-time reports related to administrative, personnel or supply functions.
May receive, inspect, sign for, and warehouse incoming supplies. Inspects material to be turned in; secures technical inspections as appropriate; prepares or edits turn-in slip; determines need for and prepares or reviews Report of Survey. Assists in or takes periodic inventories. Monitors key logistical areas which impact upon overall unit readiness, such as equipment serviceability and on-hand status of equipment.
6. Maintains unit library. Reads incoming publications, briefs supervisor on important changes, routes documents to personnel concerned for information and/or action. Initiates requisitions for publications and blank forms. Types correspondence, memorandum, reports and other material.
Identify policy type and determine appropriate action needed. For example: PUD, Townhouse, Flood, Wind, etc.
Make appropriate updates to client database in order to meet regulatory obligations.
Make timely premium payments from established escrow accounts to ensure continuous coverage.
Manage time to handle multiple demands and competing priorities.
Meet deadlines and quality standards.
Communicate and coordinate with insurance agents and/or insurance carriers to verify information, update status, and meet deadlines/requirements.
Be professional in all communications, act in a manner consistent with Assurant values and honor Assurant's commitments.
Demonstrate empathy regarding your work and the impact it has on the Client and homeowner.
Address any questions, concerns, or suggestions in a timely and appropriate manner.
-Build and maintain effective internal working relationships and support teamwork in meeting company goals.
Understand how the Processing Specialist role fits into the larger organizational context and ensure the smooth handoff of work (incoming and outgoing).
Communicate status updates and appropriately escalate issues and opportunities to meet the needs of clients and homeowners.
Administers employee benefit programs in compliance with carrier contracts (e.g. enrolling new employees, explaining benefit
options, organizing benefit fairs, mediating benefit eligibility and payment issues, open enrollment, etc.) for the purpose of providing
maximum coverage to employees within contract specifications.
Assists personnel, beneficiaries and/or insurance providers for the purpose of verifying eligibility, conveying information and
Develops a wide variety of written materials (e.g. policies related to employee benefits, forms, procedures, brochures, pamphlets,
etc.) for the purpose of documenting activities, providing written reference and/or conveying information.
Distributes documents (e.g. open enrollment packets, new/change forms, fringe benefit packages, flyers, COBRA, cafeteria plan, life
insurance and retirement forms, identification cards, etc.) for the purpose of providing information and proof of insurance
Maintains a wide variety of benefit information (e.g. provider contracts, claim files, employee records, etc.) for the purpose of
purpose of providing an up-to-date reference and audit trail.
Monitors and makes necessary changes for the purpose of maintaining compliance with Federal and local regulations pertaining to
Participates and chairs meetings, workshops and seminars for the purpose of conveying and/or gathering information required to
perform functions.Processes a variety of information (e.g. COBRA, health, dental, vision, life, cafeteria plans, LOA, and retirement benefits, eligibility,
etc.) for the purpose of documenting and disseminating information to appropriate parties.
Reconciles enrollment forms and billings to employee records (e.g. COBRA, disability, retirement, health, life insurance, dental,
vision, cafeteria plans, etc.) for the purpose of ensuring accurate eligibility and payment information and complying with contract
Researches discrepancies between employee, payroll, benefit provider/s, and government agencies for the purpose of ensuring
accuracy of records and maximizing eligible payments.
Resolves conflicts with benefit providers for the purpose of verifying eligibility, conveying information and processing claims.
Supports assigned administrators (e.g. monitoring insurance pools, forecasting, preparing special reports, etc.) for the purpose of
providing information and recommendations.
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Assist Patients with Activities of Daily Living. Keep patients comfortable to make dying process easier. Take vitals. encourage patients to be independent if can.
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