Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Financial records and processing
Training and development
Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Large cash/check deposits expert
Energetic work attitude
Store maintenance ability
Inventory control familiarity
Customer service expert
Adaptive team player
GCTHS Marching Band Section Leader 3 years
Drum Line Co-Section leader
Loading Crew Captain
GCTHS Jazz band Drum Set player
Tech TV Member for 4 years
A-State marching band member
Former Patient Ambassador
Years of Customer Service experience
Multiple Leadership Positions in a multitude of Locations and areas
National Guard ArmoryParagould, ARMilitary Enlisted10/2016
SONIC DRIVEPARAGOULD, ARCrew Leader/Assistant Manager08/2015 to Current
Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Verify that prepared food meets requirements for quality and quantity.
Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or
kept warm until sold.
Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Cook the exact number of items ordered by each customer, working on several different orders
Wash, cut, and prepare foods designated for cooking.
Serve orders to customers at windows, counters, or tables.
Prepare and serve beverages such as coffee and fountain drinks.
Pre-cook items such as bacon, to prepare them for later use.
Order and take delivery of supplies.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash
registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Sell tickets and other items to customers.
Process merchandise returns and exchanges.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping
floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is
Calculate total payments received during a time period, and reconcile this with total sales.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out
Sort, count, and wrap currency and coins.
Supervise others and provide on-the-job training.
Oversee activities directly related to making products or providing services.
Direct and coordinate activities of businesses or departments concerned with the production, pricing,
sales, or distribution of products.
Review financial statements, sales and activity reports, and other performance data to measure
productivity and goal achievement and to determine areas needing cost reduction and program
Manage staff, preparing work schedules and assigning specific duties.
Direct and coordinate organization\'s financial and budget activities to fund operations, maximize
investments, and increase efficiency.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
McDonald'sParagould, ARCrew Member05/2012 to 08/2013Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Cut and chopped food items and cooked on a grill or in fryers. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
George Ray Drag StripParagould, ARCo Owner05/2009 to 06/2014Accepted payment from customers and made change as necessary. Apportioned and served food to facility residents, employees, or patrons. Assisted co-workers.
Checked the quantity and quality of received products Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Cleaned and prepared various foods for cooking or serving Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
Education and Training
MayARKANSAS STATE UNIVERSITY, JONESBORO, ARPoly-Sci Pre-Law Candidate
High School Diploma2015Greene County Tech High School, Paragould, Arkansas
Member of Rotary Club Emphasis in History and English Coursework in Business and Management Coursework in Computer Science Coursework in Communications and Journalism