Milieu Counselor Resume Example

Supervises youth in a therapeutic setting. Document and report all negative and positive interactions to clinicians, supervisors, and directors of each program. Transport and supervise youth while on off ground activities. Intervene and deescalate crisis with youth by verbally processing with them to return back to baseline. Implement daily life skills with youth daily. Maintained clean and well-organized environment to promote client happiness and safety. Fostered independence in youth while closely monitoring them at all times. Cultivated amiable relationships with over 9 residents, resulting in strong overall patient happiness and emotional well-being. Assist youth with utilizing current coping skills as well as identifying new coping mechanisms to manage distress. Participate in aftercare with discharge clients to promote longevity with their care. *(Covid 19 During the pandemic) Assisted the Occupational therapist with sessions via zoom with students. Conducting all hands on activities and ensuring all materials are properly used to meet student's objective goals..

Managed main reception area to monitor scheduled appointments for business. Pleasantly welcomed visitors, answered phone calls and maintained front reception desk. Scheduled appointments for clinicians for evaluations, drug screens, assigned clients to groups following recommendations per clinicians, and maintained updated calendar using the data system. General office duties such as answered multiple phone calls and directed to appropriate staff members. Coordinated activities and ordered supplies to keep office properly maintained. Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures. Completed batches daily to ensure payments were accurate, close out check systems. Verified clients insurance information through varies insurance database and collect co-payments, as well as setting clients up on a sliding scale fee. Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements. Delivered top-notch administrative support to office staff, promoting excellence in office operations.