Mid Atlantic Regional Patient Safety Program Manager11/2011 to Current Kaiser Foundation Health Plan of the Mid-Atlantic States
Leads all risk management, patient safety education and training initiatives for Kaiser Permanente Health Plan and Mid-Atlantic Permanente Medical Group (MAPMG) in the Mid-Atlantic Region.
Incorporates human factors, high reliability and continuous performance improvement principles and strategies for Patient Safety and Enterprise Risk Management solutions.
Serves as a content expert for designing and providing formal and informal training for physicians, clinical leaders, staff, and other constituencies related to healthcare quality and patient safety.
Provides advice and counsel for leadership at all levels of the organization.
Manages national and regional key programs for enterprise risk reduction and increased patient safety: Conducted healthcare team readiness and latent safety threats analysis for 5 new ambulatory healthcare facilities in Mid-Atlantic States Region.
Leads Patient safety in -situ simulation program for Kaiser Mid - Atlantic hospital affiliations and ambulatory surgery environments.
Developed Behaviour Marker Tool to assess non-technical skills of healthcare teams.
Leading program office training program for KP enterprise adaptation.
Leads system engineering redesign of clinical workflows for enhancing patient safety and increasing efficiency.
Received grant funding/awards to research and implement patient safety initiatives in high risk environments:.
Director01/2005 to 01/2007 Washington Hospital Canter
Responsibilities and Achievements Provide leadership for the direction and care of the cardiac surgery population.
Managed third largest cardiac surgery program in North America.
Lead performance improvement and quality initiatives for effective management and throughput for the cardiac surgery service line.
Provided leadership and management to over 50 employees.
Ensured collaboration across disciplines to support a collaborative care model.
Lead education and training efforts to comply with leading research and standards of care for this unique patient population.
Consulted on new products and beta testing for implementation across the specialized service line of cardiac surgery.
Responsible for setting budgets and financial performance of the service line.
Clinical Nurse Manager10/2000 to 01/2005 Washington Hospital Center
Clinical Nurse Educator08/1998 to 10/2000 Washington Hospital Center
Master of Science: Health Services Leadership and Management2011University of Maryland-
BaltimoreHealth Services Leadership and Management
Bachelor of Science: Nursing1 2000The Catholic University of America-
Institute for Healthcare Improvement-
2012 Risk Reduction Grant (50, 000) - Mitigating Risk throughSystems Thinking and Design and Human Factors Analysis.
2012 Lawrence Patient Safety Award Finalist- Mid Atlantic States Regions- Test Before You Invest- New Environment Simulation Patient Safety Grant 2013- Kaiser Permanente Labor Management Partnership Innovation Fund Grant Recipient (450, 000) - Improving Patient Safety and Workplace Safety through simulation and technology solutions.
Expert faculty for national and regional healthcare quality and patient safety programs: Kaiser Permanente National Laparoscopic Safety Education Program Kaiser Permanente Mid- Atlantic Regional Highly Reliable Teams Training Program Kaiser Permanente Mid -Atlantic Regional Perinatal Patent Safety Program Kaiser Permanente National Summit on Simulation and Medical Education Jan 2007 - November 2011 Simulation and Training Environment Lab (SiTEL), MedStar Health Director, Clinical Simulation Centers Responsibilities and Achievements Director of the clinical simulation based education and training division for SiTEL organization.
Opened 4 clinical simulation centers across the DC metropolitan area.
Implemented simulation based training across a complex healthcare system.
Expanded SiTELs business market to include national and international partners in simulation.
Provided leadership for optimal utilization of all SiTEL's simulation centers including recruitment of faculty and users, business operations of centers, recruiting , hiring and managing senior level staff in multiple simulation centers.
Responsible for a 4.3 million dollar operating budget.
Lead business development and marketing efforts for the business line.
Expanded the simulation center and SiTEL's presence in public relations events, new markets for simulation use, community outreach, and professional/civic service organizations.
Developed and implemented policies, procedures and practice standards consistent with simulation industry standards.
Achieved accreditation for SiTEL's simulation centers for excellence in education and training from the American College of Surgeons and the American College of Obstetrics and Gynecology.
Nominated to serve as expert contributor for the American College of Surgeons Education Institutes and the American College of Obstetrics and Gynecology Simulation Consortiums.
2010 -present Faculty Associate, National Center for Human Factors Engineering in Healthcare, MedStar Institute for Innovation, Washington DC 2008 -present Society of Simulation in Healthcare Accreditation Site Reviewer (2011-present) Co- Chair- Simulation Video Track- IMSH Annual Conferences (2008-2011) 2009 -present American College of Surgeons (ACS)
budgets, CA, content, designing, direction, financial, leadership, office, Enterprise, quality, research, Risk Management, Safety, simulation, system engineering, Trainer, unique
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Companies Worked For:
Kaiser Foundation Health Plan of the Mid-Atlantic States
Washington Hospital Canter
Washington Hospital Center
University of Maryland
The Catholic University of America
Institute for Healthcare Improvement
Job Titles Held:
Mid Atlantic Regional Patient Safety Program Manager
Clinical Nurse Manager
Clinical Nurse Educator
Master of Science : Health Services Leadership and Management 2011 Bachelor of Science : Nursing 1 2000
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