I am currently a Meter Reader at Hawaiian Electric where we are in direct contact with our customers on a daily basis. We try to answer their questions to the best of our knowledge. Many have questions regarding their electric bill and some are just happy to see us. Through the years, my jobs have all been customer service oriented and I do believe that is one of my assets.
In the year of 2002 I received a "Recognition in Superior Customer Service Award."
I am assigned a route (walking/driving) every day. We have customers who request us to contact them a day prior to our reading this is to make arrangements for us to either meet with them or instructing us to follow certain measures to access the meter for that day.We visually read meters daily and monitor any abnormal readings or vandalism regarding the meters. We may walk up to several miles a day in all types of weather, Occasionally we encounter many obstacles such as dogs, different types of terrain and sometimes hostile customers. We always use professional customer service skills in order to maintain a good corporate image.
Assisted and coordinated with the grocery manager in unloading stock off pallets. Managed to order needed items for the shelves. Kept store shelves fully stocked. Worked with fellow employees if needed help in other areas of the store.
Greet customers with a smile. Complete sales transactions and sometimes helping them with the returns or exchanges.
Maintenance of the price program. Oversees the corporate price changes. Responsible for implementing all price changes, all signage and compliance with the ad.Ensures complete compliance with the weights and measures.Worked with the corporate computer program for the store.
Worked efficiently and kept a fast pace by working on conveyer belts. Prepared meals for passengers on the flights. Maintained overseeing food for flights by checking excellent representation and quality of foods.
Managed processing of insurance documents.Assisting with Manager in daily requests, such as general office work and answering telephone inquires.
Responsible for maintaining quality of fruits and vegetables. Monitored expiration dates on prepackaged items. Rotated stock and removed any damaged goods. Wrapped or trimmed items to be displayed with quality and freshness. As a courtesy clerk, assisted cashiers with helping customers to their cars. Collecting wagons for customer use. Maintained cleanliness of the store. Provided superior customer service.
Member of Spanish Club, DECA (Distributive Education Clubs of America)
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