Created a PCI Program for the University of Utah, including policies, procedures, reporting, and training. Extensive experience with PCI self-assessment and Reports on Compliance. Reduced PCI Scope, and grew the E-Commerce program.
Provided Primary Help Desk for Zions Bank merchants. Installed Payment Card processing terminals. Trained merchants on Zions Bank treasury management products.
Opened new accounts. Processed loans. Collected delinquent loans. Supervised tellers.
Boarded new merchant accounts for acquiring bank. Provided company wide technical support to branches and clients. Balanced automated teller machines. Traveled the state of Utah to provide on-site training to clients. Provided back-up for credit card and debit card issuing, and customer service to payment card clients.
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