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Merchandiser Specialist Resume Example

Resume Score: 90%

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MERCHANDISER SPECIALIST
Summary

Plan, execute, and finalize work within time line. Perform above expectations, with quality assurance to increase profitability and growth. Ability to identify resolve or escalate issues, analyze and proactively manage changes, or adjustment prompt and efficiently.

Highlights
  • Credit skills assessment, banking system (10 modules approved).
  • Familiar with Symitar application extender, Synergy operation, Microsoft word, Excel data base, Word outlook.
  • Highly organization and detail oriented with analytical skills.
  • Excellent customer service and leadership.
  • Stable to multi - task, fast accurate data entry proficient with ten keys.
  • Office and administrative skills.
Experience
Merchandiser Specialist
January 2012 to Current
Polo Ralph Lauren Macy's - Montgomery, MD
  • Processing of new polo receipts, following the merchandising and product zoning guidelines mutually agreed upon by RLC and Account.
  • Assist with creating strong well-balanced merchandise statements and floor moves consistent with Polo Ralph Lauren directives each season-to include: Maintain Polo shop recovery standards daily Manages BSR (basic stock replenishment), key items and fashion fill-ins and call-out regularly Maintenance of well-organized and clean stock room Provide support with preparation of floor moves/stock rotations/advertised items /promotional event and/or markdowns Maintain clear and effective communication with Polo shop manager to react to replenishment opportunities and sales trend by store daily Communicates with store operations team to facilitate price changes, transfers, returns and/or other related duties Participate in all product and merchandising training to be continually educated and informed of all products and key business drivers Managing effort to get the correct balance between customer expectations, marketing and financial aspect of products.
  • Planning and developing the strategy to empower the daily sale.
  • Ensure for new collection on the floor at right time of season.
  • Daily check for the right price in spite of competition to gain the customer satisfaction.
  • Coordinate and work with vision team on formula to promote and advertise products.
  • Create eye catching show room windows and table concept to attract Managing a quality, quantity control of receiving, to decrease numbers of markdown at end of season.
  • Monitoring stock including inter store transfer, accuracy and flexibility through out the season.
  • Assist with report to identify, develop and evaluate a marketing strategy, based on customer survey, sales figure and other factors to plan, anticipe future needs.
Assistant Manager Account specialist
January 2010 to January 2011
Au Bon Pain corporation - Washington, DC
  • Forecasted weekly sale and expenses within budget, planned for resources and chart position needed.
  • Monitored, controlled product and labor cost.
  • Tracked hourly sale, labor and adjusted if needed.
  • Prepared and balanced accounts receivable / payable, conducted cashier audits and cash deposits.
  • Analyzed profitability margin.
  • Ensured daily business documents are current.
  • Performed on hand inventory report included payroll information report.
  • Recruited, trained and managed team in performance and methodology with goal assessment.
  • Ensured customer satisfaction, emphases on regaining confidence.
  • Assisted general manager in analyzing quarterly report, with decision on improvement.
  • MCT, Federal Credit Union.
January 2004 to January 2008Rockville, MD.
  • Processed loan payment, pay off letter of guarantees, stop payments, direct deposits, adjusted late claims, scanned and filed account payable invoices and vendor maintenance.
  • Reconciled and balanced all negotiable items processing in financial service centers in accurate timely to Federal Reserve Bureau.
  • Daily back up front desk and administrative tasks at corporate building, included ordering supplies, managed incoming, outgoing communications and correspondences.
  • BEATRICE.
  • KOUGUERE Specialist ATM Teller, MCT, Verified deposits made through ATMs, adjusted and balanced general ledger ensured that transactions are legal in compliance with policies and regulations.
  • Provided cash to branches managed and maintained customer files.
  • Processed check order, address changes, stop payments, resolved customer complains in time liner.
January 2002 to January 2004Bethesda, MD
  • Demonstrated a good customer service, maintained a performance level of service expectation.
  • Created and identified opportunities to cross sell, included opening a Nordstrom credit card account.
  • Performed daily, weekly and monthly sales, trough web site to promote new collection.
  • Reported feedback to manager for marketing analysis, assist with recommendations to help sales and customer service orientation, assist with inventory of stock.
Education
Associate's Degree : Business managementBusiness management
College Technique Paris 19e, France. Certified Associate, Project Management. Montgomery College. Certified Serve Safe : 2015
Languages
Fluency in French.
Skills
accounts receivable, administrative skills, administrative, analytical skills, ATM, balance, banking, basic, budget, cash deposits, cashier, concept, Credit, customer satisfaction, Excellent customer service, customer service, data entry, data base, detail oriented, drivers, fashion, fast, financial, French, general ledger, general manager, inventory, leadership, legal, Managing, marketing analysis, marketing strategy, marketing, merchandising, MCT, Excel, Office, outlook, windows, Word, Microsoft word, payroll, policies, Project Management, quality, receiving, sales, strategy, trend, vision, web site, well-organized
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Resume Overview

Companies Worked For:

  • Polo Ralph Lauren Macy's
  • Au Bon Pain corporation

Job Titles Held:

  • Merchandiser Specialist
  • Assistant Manager Account specialist

Degrees

  • Associate's Degree : Business management
    College Technique Paris 19e, France. Certified Associate, Project Management. Montgomery College. Certified Serve Safe : 2015

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