Operations Management major at Bridgewater State University; strong communication and math skills with the ability to
learn concepts quick and accurately.
Summary of Skills
Excellent analytical skills
Cash handling accuracy
Microsoft Office, Excel, PowerPoint proficiency
Excellent communication skills
Knowledge of MRP Systems
Exceptional customer service skills
POS systems
Energetic self-starter
Education and Coursework
Operations Management2017Bridgewater State University － Bridgewater, MAOperations Management 3.711 Made Bridgewater State's 2015 Fall Semester Dean's List
Made Bridgewater State's 2016 Spring Semester Dean's List
Experience
Merchandiser InternJun 2016 to Aug 2016 PepsiCo － Sagamore, MA
Designed displays to make the store experience interactive and engaging
Displayed the appropriate signage for products and sales promotions
Arranged items in favorable positions and areas of the store for optimal sales
Organized and located inventory and updated store spreadsheets.
Inside-Sales InternOct 2015 to Jun 2016 Sager Electronics － Middleborough, MA
Quoted prices, credit terms and other bid specifications.
Maintained detailed account records and contact logs using PeopleSoft.
Responded to all customer inquiries in a timely manner.
Acted as a liaison between outside sales representatives and customer accounts.
Crew Member/Shift LeaderSep 2011 to Jun 2016 Dunkin Donuts Whitman － Hanson, MA
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Resolved guest complaints promptly and professionally.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Prepared items according to written or verbal orders, working on several different orders simultaneously.
Interests
Attended University of Massachusetts for 2 years
House Counsel President of Brown building at UMass
Member of Alpha Delta Phi at UMass
Member of Distributive Education Clubs of America (DECA) in high school
Student mentor in high school
Varsity baseball, basketball, and football player in high school
Vast knowledge of sports
Skills
analytical skills, Cash handling, Excellent communication, credit, customer service skills, inventory, Excel, Microsoft Office, PowerPoint, MRP, outside sales, PeopleSoft, POS, sales, self-starter, spreadsheets, written
Additional Information
Additional Information
Attended University of Massachusetts for 2 years
House Counsel President of Brown building at UMass
Member of Alpha Delta Phi at UMass
Member of Distributive Education Clubs of America (DECA) in high school
Student mentor in high school
Varsity baseball, basketball, and football player in high school
Vast knowledge of sports
