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Merchandiser Resume Example

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MERCHANDISER
Summary

Forward-thinking and operational minded with numerous years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing equipment.

Skills
  • Interpersonal and written communication
  • Multitasking
  • Organizational skills
  • Reliable and trustworthy
  • Customer assistance
  • Friendly, positive attitude
  • Customer service
  • Working collaboratively
Work Experience
11/2019 - CurrentMerchandiserCompany Name | City, State
  • Monitored stock to maintain sufficient quantity of featured product.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Printed labels and tags for for-sale merchandise.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across numerous locations.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Displayed appropriate signage for products and sales promotions.
09/2013 - 10/2019Operations ManagerCompany Name | City, State
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
  • Defined project roadmap to solidify project objectives and milestones.
  • Resolved issues, including challenges regarding circuits, websites, vendors and telecoms.
  • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Shaped materials to exact measurements for job requirements using hand tools and power equipment.
  • Safely used band, circular, jig, reciprocating, chop and compound miter saws.
  • Prepared, cut and installed custom cabinetry, built-in wine racks.
  • Safely operated power saws, planers, jointers, routers and pneumatic equipment without accident.
  • Selected lumber based on particular species, characteristics, size, applications and applicable adhesives.
  • Cut timber, panels and other wooden materials according to measured dimensions.
  • Ordered materials and made material stock recommendations.
10/2012 - 08/2013HostessCompany Name | City, State
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Notified server after seating parties in section to facilitate prompt service.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
05/2010 - 09/2012Guest Service AgentCompany Name | City, State
  • Greeted arriving guests to provide assistance and facilitate check-ins.
  • Streamlined daily operations, including check-in and check-out processes, to increase efficiency and satisfaction.
  • Provided guest assistance and information regarding local attractions and points of interest.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Corrected guest issues promptly with knowledgeable and friendly service.
  • Assisted guests in answering questions and completing check-in and check-out processes.
  • Resolved guest challenges and complaints by applying resourceful and actionable solutions.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Mentored new staff on correct procedures, compliance requirements and performance strategies.
Education and Training
Some College (No Degree): Political Science
Florida State University | City, State
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Resume Overview

School Attended

  • Florida State University

Job Titles Held:

  • Merchandiser
  • Operations Manager
  • Hostess
  • Guest Service Agent

Degrees

  • Some College (No Degree) : Political Science

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