Merchandiser Resume Example
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MERCHANDISER
Professional Summary
Enthusiastic merchandiser eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of schematics and POG and experience in retail and excellent customer service. Motivated to learn, grow and excel in merchandising industry.
Devoted Merchandiser with 10 + years driving and thorough knowledge of product display and delivery. Personable but quiet and hardworking with good memory for products and display techniques. Proven history of effective sales and great time management.
Skills
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Work History
Merchandiser, 09/2019 to Current
Classic Beverage Of Southern California – Redondo Beach , CA
Classic Beverage Of Southern California – Redondo Beach , CA
- Updated pricing and signage to complete product displays and educate customers.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Arranged consistent shelves, bins and racks at Number locations by following established planograms.
- Rotated manufacturer products as needed.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Ensured products appeared at correct locations in correct quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized store merchandise racks by size, style and color.
- Answered customer questions regarding store merchandise, department information and pricing.
- Assembled promotional displays, including quarter and full-size point of purchase displays.
- Merchandised new stock to appeal to customers, grab attention and drive sales.
Cashier, 08/2015 to 03/2016
Hyatt – Memphis , TN
Hyatt – Memphis , TN
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Checked prices for customers and processed items sold by scanning barcodes.
- Counted cash in register drawer at beginning and end of shift.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Assistant Manager, 04/2009 to 07/2015
Dsw (Designer Brands Inc.) – Bolingbrook , IL
Dsw (Designer Brands Inc.) – Bolingbrook , IL
- Coached team on effective upselling and cross-selling methods.
- Monitored employee performance and developed improvement plans.
- Submitted reports to senior management to aid in business decision-making and planning.
- Increased sales revenues by Number% over Timeframe by promoting complementary products and educating customers about store promotions.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Trained team members in successful strategies to meet operational and sales targets.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Promoted to Assistant Manager after only Number months with company.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Diploma : Basic Education, 09/1997
Broadway High School - City
Broadway High School - City
Certificate: Medical Assisting, 03/2009
Western Career College - City
Western Career College - City
Liberal Arts And General StudiesSolano Community College - City, State
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Resume Overview
School Attended
- Broadway High School
- Western Career College
- Solano Community College
Job Titles Held:
- Merchandiser
- Cashier
- Assistant Manager
Degrees
- Diploma : Basic Education , 09/1997
Certificate : Medical Assisting , 03/2009
Liberal Arts And General Studies
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