merchandiser resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Hardworking Account Manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

Proven skills in ordering, receiving, display building, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable of grocery stocking and rotation procedures. Comfortable lifting 50 pounds.

  • Goal-oriented
  • Customer Service
  • Key account generation
  • Order processing
  • Sales Forecasting
  • Customer relationships
  • Account management
  • Acquiring new customers
  • Upsell opportunities
  • Excellent negotiating tactics
  • Payment collecting
Sales Representative- Small Format, 07/2022 - Current
Otg Newark, NJ,
  • Follows a pre-established daily Route Sequence to ensure all customers receive proper service.
  • Records inventory and sales information in Encompass at each account as well as stops and transactions in hand held computer.
  • Use excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Ensures all North Florida Sales quality control standards are met, including ensuring there is no over age product available for sale to consumers. Sales Representatives may be charged for the cost of overage product in their designated territory.
  • Keeps customers informed of all price promotions, new products, and merchandising opportunities.
  • Reviews Key Performance Indicators (KPI) annual progress.
  • Responsible for selling in and merchandising all displays.
  • Merchandises all accounts with paper point of sale (POS), i.e. base wrap, cooler statics, price strips, banners, etc.
  • Responsible for overall customer satisfaction level and execution at store level.
  • Works closely with Supervisor and Delivery Driver to ensure all customer needs are met. Covers delivery route as needed.
  • Listens to and attempts to resolve customer complaints when possible and/or ensures customer satisfaction by informing immediate supervisor.
  • Maintains NFS’ culture of dignity and respect and works as a productive member of a team.
  • Works in a constant state of alertness and safe manner.
  • Monitors State of Florida “No Sale” and “Cash Only” lists to ensure compliance.
  • Responsible for rotating all windows and coolers per company policy.
  • Adheres to all Anheuser-Busch policies as well as State Beverage Laws.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provide every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Reset store displays for special events and seasonal merchandise changes.
Merchandiser, 03/2022 - Current
Acv Auctions Novato, CA,
  • Fill store coolers and shelves with product for resale.
  • Rotates and all product at every location on every stop, to ensure freshness per North Florida Sales and Anheuser Busch guidelines.
  • Builds displays as directed by Off Premise Sales Reps or store personnel.
  • Organizes and consolidates back stock area on each store visit.
  • Listens to and attempts to resolve customer complaints when possible or ensures customer satisfaction by informing immediate supervisor.
  • Works closely with Team Leader and sales reps to ensure all customer needs are met.
  • Works in a constant state of alertness and safe manner.
  • Maintains NFS’ culture of dignity and respect and works as a productive member of a team.
  • Attends North Florida Sales meetings.
  • Checks mailbox daily for sale updates, customer call-ins, and other pertinent information.
Account Manager-Small/Large Format Sales Representative, 12/2018 - 11/2021
Winebow Benicia, CA,
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
  • Increased revenue by cultivating and securing new accounts while providing value-added services to existing clients.
  • Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
  • Increased sales by cultivating successful customer relations and efficiently resolving service requests.
  • Received company employee performance award after maintaining record sales achievement for growth.
  • Created and executed marketing initiatives, increasing overall sales year over year.
  • Formulated plans to expand business operations, growing overall territory and client base.
  • Improved customer confidence and recovered previous year sales losses by building and renewing customer relationships to define market opportunities.
  • Increased yearly sales by cultivating customer relations and resolving service requests.
  • Exceeded sales goals for accounts by upselling products to existing customers.
  • Grew company revenue and rebuilt customer loyalty.
  • Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
  • Designed timelines for services and alerted customers of changes or updates frequently.
Sales Merchandiser, 03/2018 - 10/2018
Coborn's Delano, MN,
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
  • Communicated and coordinated planogram execution with store management.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Placed prices and descriptive signage to enhance displays and promote items.
Grocery Stock Clerk, 03/2015 - 03/2018
Company Name City, State,
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Stocked shelves with items making sure items were not outdated and brought forward.
  • Ensured no damaged or expired items were placed on shelves.
  • Used balers and pallet jacks in stockroom and on sales floor.
  • Leveraged lift equipment to pull items from stock and add shelves and bins.
  • Scanned product cases and shelves to locate expired stock, discarding spoiled and outdated items.
  • Completed resets to keep store aligned with current planograms.
  • Disposed of expired and overripe items to eliminate health risks.
  • Accepted and reviewed numerous weekly deliveries for all grocery areas, including frozen foods, deli goods and HBC merchandise.
  • Minimized waste by keeping stock correctly rotated and implementing promotions for older products.
  • Palletized merchandise for easy movement to sales floor locations.
  • Blocked and faced products on shelves and displays to meet company policies.
Education and Training
High School Diploma: , Expected in 06/2015
Ed White High School - Jacksonville, FL,
Status -

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Resume Overview

School Attended

  • Ed White High School

Job Titles Held:

  • Sales Representative- Small Format
  • Merchandiser
  • Account Manager-Small/Large Format Sales Representative
  • Sales Merchandiser
  • Grocery Stock Clerk


  • High School Diploma

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