Merch Control Overnight Stocking Resume Example
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MERCH CONTROL OVERNIGHT STOCKING
Summary
Skills
Customer service skills, problem solving Critical thinking. Communication creativity. Organization Operates cash register. Flexiblity Multitasking. Team player Microsoft office. Attentive to detail Retail graph. Responsible and honest.
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Experience
08/2019 to 06/2020
Merch Control Overnight Stocking Dollar Tree － City , STATE
- Collaborated with others to discuss new [Type] opportunities.
- Achieved cost-savings by developing functional solutions to [Type] problems.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Learned [Task] and [Task] to support office needs.
- Recognized by management for providing exceptional customer service.
- Earned reputation for good attendance and hard work.
- Handled all delegated tasks, including [Task] and [Task].
- Collaborated in development of [Type] procedures.
- Utilized [Type of Software] to compile data gathered from various sources.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved customer satisfaction by finding creative solutions to problems.
- Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
- Performed site evaluations, customer surveys and team audits.
- Completed [Type] project resulting in [Result].
- Answered [Number] calls per [Timeframe] to answer customer questions.
12/2019 to 04/2020
Stocker and CashierSave Alot － City , STATE
12/2019 to 04/2020
Server and HostessWaffle House － City , STATE
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Upsold customers and optimized table-turns, outperforming wait staff average sales up to [Number]%.
- Promoted desserts, appetizers and specialty drinks.
- Arranged each place setting attractively using clean, chip-free plates and utensils.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
- Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Partnered with team members to efficiently serve food and beverages.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Prepared salads and appetizers to back up kitchen staff.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
- Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
- Designed custom private function and banquet packages to accommodate groups of up to [Number], including business dinners, sales presentations, club meetings, weddings and charity events.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Sent orders to kitchen staff by [Action].
Education and Training
Some College (No Degree): English And GraphicsT.C.C Tidewater Community College Chesapeake Va － City, State
06/2004
High School DiplomaBrentwood High School － City, State
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Resume Overview
School Attended
- T.C.C Tidewater Community College Chesapeake Va
- Brentwood High School
Job Titles Held:
- Merch Control Overnight Stocking
- Stocker and Cashier
- Server and Hostess
Degrees
- Some College (No Degree) : English And Graphics
High School Diploma
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