mentor leader resume example with 20+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Patient Access Representative with over 5 years of experience . Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as a Educator position in health environment. Ready to help team achieve company goals. Dedicated health professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic Mentor excited to manage both group and individualized instruction in family medicine area to promote learning and personal development. Offering 5 years' experience in support services.
i have successfully trained the new hire employees in our department
i have strong and professional customer service skills
i have a positive attitude with patients and team employees in our department
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Sacramento Native American Health Center – Sacramento, CA
- Support individuals with any questions that have with Epic Software System
- Coaching the individual with advise and quick cheat sheets to revert to with checking in a patient
- Discuss and demonstrate the work ques for registration, and referrals
- Performed the process start to finish of an authorized referral.
- Increased handling the incoming Triage calls and sending the message to the appropriate pool
Bethel Church Of Redding – Redding, CA
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Managed over 99 customer calls per day,
Express Employment – City, STATE
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Increased sales up 10% in Costco as a Solar Panel representative
- Worked as a teller for a Credit Union
- Worked as a front desk receptionist at a Veterinary Clinic
- Worked at Peacehealth as front desk receptionist
- Worked at a Dental Office as a receptionist and medical assistant
West Side Preschool & Daycare – City, STATE
- Established school policies and communicated to staff and parents for well-coordinated and high-quality daily operations.
- Conducted research on emerging perspectives in childhood education to improve upon school policies and curriculum.
- Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Managed hiring and trained new preschool employees.
- Provided training and professional development for teachers.
- Stayed up to date on regional preschool curriculum laws.
- Worked with special needs students to determine specific plans for success.
- Developed educational curricula that promoted development in key behavioral and educational areas.
- Managed over 5 teaching staff and resolved issues.
- Oversaw interview and hiring process of classroom personnel for selection of high-quality teachers and staff.
- Recruited new students for admission through marketing and events.
University Of Washington - Seattle, WA
WGU - Millcreek, Utah
Western Washington University - Bellingham, WA
Skagit Valley College - Mount Vernon, WA
Skagit Valley College - Mount Vernon, WA
University Of Houston - Downtown - Houston, TX
University of Texas At Austin - Austin, TX
Charles H Milby - Houston Tx
- BLS
- Mentor Training
- Caregiver Of The Year Nomination
For Competency, Teamwork, Communication, Continuous Improvement
ans Service
I have strong and professional customer service skills. I'm very positive and enthusiastic about learning new updates in Epic. I like to share those updates with co-workers to help with the process of checking in and out patients in a timely manner. I'm always available to help and go over and beyond to help others. I communicate any new information to the team once I learn something.
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Resume Overview
School Attended
- University Of Washington
- WGU
- Western Washington University
- Skagit Valley College
- Skagit Valley College
- University Of Houston - Downtown
- University of Texas At Austin
- Charles H Milby
Job Titles Held:
- Mentor Leader
- Patient Access Representative
- Various Temporary Assignments
- Preschool Director
Degrees
- Associate of Applied Science
- Bachelor of Science
- Bachelor of Arts
- Associate of Arts
- Associate of Arts
- No Degree
- No Degree
- High School Diploma
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