Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

To obtain a position where I can use my skills and knowledge to contribute to the community and can be enhanced and utilized effectively. I've worked in different job settings where I've incorporated transferable skills. I am an expertise when it comes to employee relations, communication, management, and problem solving. I have a lot of experience when it comes to technical knowledge such as Microsoft Office, Zoom, Quickbooks and much more.

  • Excellent Communication Skills
  • Computer Skills
  • Analytical/ Research Skills
  • HR/Staffing/Training
  • Social integration support
  • Group instruction experience
  • Organization Skills
Mentor, 06/2020 to Current
Sheltering ArmsJamaica, NY,
  • Helped create Excel sheets that would contain information regarding clients and reps. Also set up meetings and help with ideas regarding obtain more recruits. Helped women who experience trauma in their life.
  • Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
  • Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
  • Oversaw the activities and confidential information with group of more than 20 individuals. The activities were a success.
  • Created agendas and communication materials for team meetings.
Tax Preparer Volunteer, 01/2019 to Current
Surgery PartnersPuyallup, WA,
  • Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
  • Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
  • Help underserved communities locally, help them understand how tax filing works and help hundreds of individuals in our community to file and receive a refund.
Field Service Supervisor/ HR Specialist, 11/2017 to 08/2020
Ross Stores, IncCoeur D Alene, ID,
  • Work under the HR manager in Supports and maintains HR activities and programs; such as staffing, compensation, benefits, training and safety, injury, and conducting job fairs.
  • Coordinate projects, such as; new hire orientation, HR events, benefits open enrollment and company-wide meetings.
  • Supervises personnel, ensures that all personnel deliver high quality service by using online systems and visiting sites. Coaches employees and carries out disciplinary action.
  • Reviewed team safety behaviors and individual personal protective equipment for the sites and due to Covid-19
  • Engages with clients, listen, plan, and start new contracts.
Certified Nurse Assistant, 04/2016 to 06/2019
Americold LogisticsBrooklyn Park, MN,
  • Provide high-quality patient care as in-demand per-diem CNA within rehabilitation, Facility-healthcare, and facility nursing settings.
  • Displaying strong clinical skills in assessing vital signs.
  • Provide high quality customer service to residents and family members.
Receptionist, 09/2016 to 12/2016
Ross Stores, IncColma, CA,
  • Answer phone calls and transfer them to the correct person. Responded to fax and e-mail inquiries.
  • Fill out exclusive paperwork. Stamp and date paperwork.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Security Guard, 02/2015 to 04/2016
Universal Protection ServicesCity, STATE,
  • Check in and out employees using computer software. Check employee’s paperwork information.
  • Handle exclusive paperwork, print and copy.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations. Monitored areas at all times.
Receptionist, 06/2011 to 03/2015
Hartnell Community CollegeCity, STATE,
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Education and Training
Bachelor of Science: Justice Studies , Expected in
San Jose State University - San Jose, CA
Associate of Science: Criminal Justice, Expected in
Hartnell Community College - Salinas, CA
High School Diploma: , Expected in
North Salinas High School - Salinas, CA

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School Attended

  • San Jose State University
  • Hartnell Community College
  • North Salinas High School

Job Titles Held:

  • Mentor
  • Tax Preparer Volunteer
  • Field Service Supervisor/ HR Specialist
  • Certified Nurse Assistant
  • Receptionist
  • Security Guard
  • Receptionist


  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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