, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Caring Mentor bringing 2 years of experience in related roles. Passionate about working with criminal justice involved individuals to support development of skills/abilities and help each develop to full potential. Friendly and personable professional willing to take on any challenge.
Skills
Career Planning
Empathetic Approach
Case Notes
Client Scheduling
Mental Health Referrals
Group and Individual Meetings
New Client Management
Effective Leadership
Social Perceptiveness
Teamwork and Collaboration
Stress Management
Emotional Support
Constructive Feedback
Classroom Observation
Active Listening
Behavior Intervention Plans
Microsoft Access
Microsoft Excel
Judgment and Decision-Making
Coping Mechanisms
Time Management
Complex Problem-Solving
Critical Thinking
Speaking
Writing
Instructing
Monitoring
Work History
Mentor, 01/2022 - Current Learning Source – Austin, TX,
Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
Assisted youth with homework assignments, sports and fitness, art and literacy.
Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.
Planned, developed and implemented strategies to convey information with key decision makers.
Supported individuals with a sex offense to help develop communication, social and daily living skills.
Shelter Support Specialist, 08/2021 - 01/2022 Infosys – Mclean, VA,
Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Assisted clients and case workers with all support needs.
Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Maintained confidentiality with clients unless abuse, harm, or neglect was present.
Managed and monitored security systems to ensure clients safety throughout the night
Maintained and updated client paperwork as necessary.
Conducted intake assessments when clients were first brought to the shelter, while providing them with basic materials ie; bedding, hygiene, food, and clothing.
Supervisor, 06/2017 - 08/2020 Hand & Stone – Bedford, NH,
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Worked with management team to implement proper division of responsibilities.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Maintained store security my opening and closing store
Completed nightly store deposits and ensured money was secure.
Guest Sales Associate, 11/2016 - 10/2017 Destination XL Group Inc. – City, STATE,
Greeted customers, helped locate merchandise and suggested suitable options.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Listened to customer needs and desires to identify and recommend optimal products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Informed customers of current store promotions to encourage additional sales purchases.
Displayed merchandise by arranging in appealing ways to boost sales.
Developed strong rapport with customers and created positive impression of business.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Bachelor of Science: Social Work, Expected in 12/2022 - Weber State University - Ogden, UT, GPA: Status -
Associate of Science: General Studies, Expected in 05/2020 - Snow College - Ephraim, GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.