Administrative Supervisor versed in managing and meeting deadlines. Exceptional in leading people, problem solving and coaching. Desires Program Manager position with a focus on customer service.
2016 VA Boston Mentor
2016 Improved ICB Service Productivity from 5% to 90% (up 85%)
2016 Influenced Team to Participate in Crew Training
(Civility, Respect, Engagement In The Workplace).
2016 Received appreciation certificate
2016 Receive award for rapid response to code grey-JP
2016 trained 1,200 employees to the VA appointment scheduling system
2015 Developed monthly Frontline Newsletter for MSA's within MH
2014 Restructured the TMS Coordinator position to be more efficient.
2013 2012& 2011 recognized for superb customer service and registration
2013 Created Departmental Standard Operating Procedure Manual.
2013 BIDMC Champion of Change
2016 Employee Recreation Committee Member
Discuss ideas and review documents or proposals.
Track payments and make bank deposits
Share information with all members
Coordinate projects, calendars, and schedules
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