October 2005 to August 2008 - Membership Development Specialist
August 2008 - Present - Financial Sales Representative and Member Service Specialist
Tyndall Federal Credit Union, Panama City, Florida
Coordinated annual special events such as Ty's Back-to-School Celebration, the Gulf Coast Chapter Annual Dinner, and various charitable events.
Implemented a newly-devised Scholarship Program which included the packet preparation process, judging procedure, and presentation ceremony.
Facilitated, hosted, and promoted seminars on identity theft, health issues, online products and services, home buying concerns, and CUNA financial services.
Prepared content and presented financial education sessions to area schools.
Coordinated and maintained the budget for the Community Relations Advertising Program.
Represented the credit union at community events and outside functions.
Edited and maintained the Tyndall Trader online publication.
Secured speaking engagements for Board of Directors and management on television talk shows, public service radio shows to inform the public of the credit union's special events and seminars. Also served as spokesperson during these interviews.
Contacted and developed business from the credit union's select employee groups through membership drives, promotions, and employee orientation programs.
While in the Member Services areas at the Lynn Haven and Panama City Branches, assisted 10 to 50 members daily with various transactions such as generating statements, discussing transactions issues, notarized documents, ordering checks, created and maintained plastic cards.
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