Outgoing Member Specialist Service Spec II with 4 years of experience in MRM Portal. Skilled at taking payments, answering questions quickly and handling member issues professionally. Trained in Windows 10 use with extensive knowledge of EICS, Tapestry, Travelex. Capable Member Services knowledgeable about managing daily transaction routes while providing top-notch customer service to customers. Efficient, well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Technologically-savvy Member Services with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems to develop effective solutions. Bilingual Customer Service Representative with proven ability to quickly and effectively resolve complaints and issues. Well-trained and composed in busy call center.
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