Member Service Representative sharp banking professional whose talents shine in a competitive, innovative and growing environment. Track record of increasing sales and high productivity, improving member retention in a rapidly growing community.
•Develop ideas to increase assets and profitability within the branch and Navy Federal Credit Union as a whole.
•Implement and assist innovative marketing ideas and promotional sales events for projects to further support financial growth.
•Assist members with regard to investment opportunities, account analysis to best fit their need, and monetary returns.
•Offer other financial services and products to current and prospective members.
•Participate in community events to position the bank as a leader within the community.
•Full understanding of checking, savings, certificate IRA, revocable trust and estate accounts; consumer and real estate lending products, business banking; and credit/debit cards.
•Ability to provide vault custodian duties and handle multiple functions
•Junior Loan Officer Authority
Maintained contractor inventory and billing accounts
Managed employee inventory and payroll
Assisted with Company and Contractor meetings
Maintaining 4 contractors and their employees records
Coursework in Finance, Economics and Business Administration
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