Medical Laboratory Technologist with expertise in procuring and processing more than two hundred specimens per month while prioritizing work-flow for phlebotomists, coordinating DOT and nonDOT drug screening, working closely with outside laboratory services to increase test volume and revenue for laboratory, and maintain CAP competency and proficiency for all technologists, phlebotomists, and nurses who obtain blood specimens or perform drug testing for the laboratory. Highly efficient and detail-oriented with advanced knowledge of medical testing, experimentation, and medical necessity compliance.
Bachelor of Science in Health Sciences, 2001 graduate of Aurora University, 347 South Gladstone Aurora, IL 60506
Application in process for AMT Medical Technologist Certification, estimated completion by June 2016.
Accurately recorded and reported test results according to established procedures.Performed highly complex tests on clinical specimens for diagnostic purposes.Referred quality control data to the Clinical Laboratory Scientist Coordinator.Demonstrated testing procedures and equipment to new laboratory personnel. Updated and improved lab checklist calendar program to document completion of yearly, quarterly, monthly, and daily tasks to satisfy various regulated standards. Developed competencies for rarely performed methods to give evidence of staff proficiency and improve overall lab quality. Serology Department Manager: 2010-2013, Audited all manually entered test results for accuracy and checked that correct quality control tests were performed each month; corrected and documented variances when needed for review by lab director. Wrote and implemented parallel quality control policy per CAP regulatory standards, educated staff on new policy.
Followed lesson plans left by teacher. Helped students complete required work and enforced classroom rules. Kept students punctual for classes and lunches.
Referred quality control data to the Clinical Laboratory Scientist Coordinator. Demonstrated testing procedures and equipment to new laboratory personnel. Performed various administrative duties, including data entry and document preparation. Developed and maintained positive customer relationships through effective communication. Scheduled phlebotomists to maintain efficient work flow. Oriented new technicians to the proper operation and performance of obtaining acceptable specimens, data entry, medical necessity checks, and operations of automated collection manager system. Worked with Diagnostic Imaging to train CT staff on proper collection processes for phlebotomy from IV starts to improve work flow and turn around time of critical lab results for procedures. Actively participates in hospital initiatives- and often championed them including community garden projects, AIDET champion, missions and patient satisfactions. Developed multiple means of communicating expectations during the year with task grids, example books, process outlines, supply and specimen logs from reference accounts and timely communication via one on one huddles, emails and "read and signs" for changes in processes. Developed a "Specimen Collection Guide" for common nurse-collected samples to improve quality and reduce confusion as well as minimize recollects leading to patient satisfaction improvement. Completed LEAN process and order supplies for specimen collection as well as implemented supply changes to move to standardized and less costly supplies. Dedicated time to the implementation plan for collection manager, that involved cooperation with IT to develop clear process for use and improved patient safety and specimen integrity. Flexible in work schedule to accommodate other's absences, staffing shortages, holdays, and meeting times outside normal scheduled hours. Participates and is requested to attend multi-departmental meetings for changes related to lab, registration, nursing, or outside physician offices and is the "go-to" person in lab for many departments.
Coursework in Biology, Clinical Chemistry and Microbiology
Mission Integration and Community Benefit Committee for HSHS St. Mary's Hospital, 2013-present
Cooperated with Northlawn Junior High School to develop a community garden to promote healthy eating and decrease area childhood obesity. Attended Northlawn Science fair to promote community garden to parents and students and raise awareness of sugar content in sodas and snacks. Served breakfast for area veterans on Memorial Day and helped during Memorial Day mass for veterans and their families. Coordinated donation boxes for the women's product drive as the Supplemental Nutrition Assistance Program (SNAP) doesn't cover hygiene items such as shampoo, conditioner, and toilet paper. Worked in partnership with the local Salvation Army, SMS distributed the products to area women/mothers in need.
Every September 11th deliver "goody bags" to area fire departments and police stations as appreciation for their service to our community.
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