Dynamic, enterprising and achievement-driven sales professional with comprehensive experience in the medical, transportation and supply chain sectors. Insightful business leader with the unique ability to translate big picture visions into detailed action plans; efficiently rectify issues, provide proactive solutions and design custom business strategies to increase corporate presence and market viability. Possess excellent interpersonal skills and ability to build mutually-beneficial relationships with clients. Seeking new position to leverage existing experience, build upon proven skill set and offer valuable and lasting business contributions.
Manage sales operations and lead outreach across the Chicagoland region. Set client acquisition goals to maximize revenue and expand book of business. Organize and plan sales routes using Salesforce Maps. Survey different regions to determine area-specific needs for patient service centers (PSCs) and phlebotomy sites. Assist physicians and practice managers with Alverno account setup process; transfer account responsibilities to account advocates once they go live. Oversee and collaborate with team of 10 Account Advocates to ensure optimal management of accounts. Utilize knowledge of insurance billing to prepare client pricing and complete requests for proposal (RFPs); maintain knowledge of annual government reimbursement fee schedules for Medicare.
Utilize interpersonal communication skills to build loyal client base and develop long-standing professional relationships. Conduct outreach to cold and warm leads regarding alternative solutions. Assess client needs and provide appropriate options. Regularly track and manage leads through Salesforce and proprietary Customer Relationship Management (CRM) Platforms to enhance company operations and maximize profitability. Research and analyze market trends in order to keep clients educated and to enhance workflow process. Ensure all customer issues are resolved quickly and accounts are maintained. Work in fast-paced, high-energy environment while maintaining strict attention to detail. Responsible for both landing and maintaining book of business.
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