Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Collected outstanding debt owed to clients. Collected past due medical bills by means of filing insurance or self pay, worked with consumers to make it easier and within their budget to pay while maintaining client standards. Followed company requirements of 150-200 manual or dialer calls per day. Used Liv Vox dialer system.
Responsibilities included preparing and shipping orders to store locations all across the United States. Re-routing lost items to the correct destinations.
Prepared children to enter school.
I have plans to go back and get my associates degree. GPA was 4.0 while attending.
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