Over four combined years' experience working in a medical setting. Vast knowledge of animal health information, mental health information, and hospital procedures. 2-3 years' experience in a secretarial setting. Strong desire to learn partnered with a love for working with people as well as animals. Enjoy taking tasks head on with an outgoing and friendly personality.
Ability to type 45-50 WPM
Basic knowledge of computers Understanding of Microsoft Word Extensive Internet capability
Assisted skilled workers with construction projects in all phases of rough and finish carpentry.Cleaned all construction areas to avoid hazards.Completed indoor and outdoor residential construction projects. Continually cleaned work areas and equipment. Used grouting trowels to apply grout between joints of bricks and tiles.Applied paint to unfinished edges of plastic panels using a hand roller.Arranged and stored materials, machines, tools and equipment.Worked with tools such as pruning saws, hedge and brush trimmers and axes.Painted walls, exteriors and interiors of buildings and furniture using brushes, rollers and spray guns.
Performed bookkeeping activities, such as balancing accounts.Assisted guests with any special requests during their visits.Emptied and cleaned all waste receptacles.Charted and recorded information in client files.Quickly responded to crisis situations when severe mental health and behavioral issues arose.Collaborated closely with treatment team to appropriately coordinate client care services.Checked mail, shopped for supplies and handled bill payments.
Screened telephone calls and inquiries and directed them as appropriate.Informed guests of spa services, programs and activities over the phone and in person.Addressed all guest complaints and referred any escalated situations to management.Checked members and guests in promptly for their appointments.Instructed guests on facility safety measures per hospital code.Offered refreshments and snacks to all clients allowed by medical advice.Documented any observed safety hazards and reported them to management immediately.Addressed all client concerns with patience.Collected soiled linens and placed in the appropriate receptacles.Organized salon paperwork and office files.Helped analyze customers' hair and scalp condition to recommend appropriate products and hair care methods if needed, under medical supervision.Worked a flexible schedule to accommodate salon needs.Dusted, sanitized and mopped all hard surfaces in between clients as needed.Dusted and sanitized all equipment. Notified building managers about needed repairs and replacement equipment.
Monitored mentally ill client behavior to prevent injury, escape attempts and other dangerous activities. Maintained all janitorial equipment in a clean, safe and operable condition.Traveled to and from work sites in a timely manner. Safely transported clients to and from locations. Carefully identified warning signs of emotional and mental problems in clients while being treated to the salon features.
Polished furniture and metal fixtures.Dusted and mopped all hard surfaces.Gathered and emptied trash and recycling bins.Cleaned Venetian blinds, including washing and vacuuming them.Dusted furniture, walls, machines and equipment.Cleaned restrooms, including scrubbing sinks, toilets, countertops and mirrors.Cleaned kitchens, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs. Traveled to and from work sites in a timely manner.Moved and carried equipment and furniture. Responded to clients' requests for particular services to fit their wants.
Educated the public about diseases that are spread from animals to humans.Processed client payments, sent invoices and placed appointment reminder calls.Laid out surgical equipment and passed instruments and materials to veterinarian during surgical procedures.Operated diagnostic equipment such as radiographic and ultrasound equipment under the supervision of the DVM. Vaccinated animals and administered medications orally and intravenously.Collected tissue, feces, blood and urine samples for examination and analysis.Administered medicine to animals and monitored health following treatment.Administered vaccines to animals and delivered blood and lab results.Assisted customers by phone, including scheduling appointments and treatments.Administered anesthetics before surgery and monitored effects prior to surgery.Restrained and managed scared and active animals.Performed venipunctures and dressed animals' wounds.Monitored animals undergoing treatment for changes and signs of improvement.Checked animals' temperature, heart rate and lung sounds.Managed shelter for animals and arranging for adoption or euthanasia of confiscated animals.Adhered to high standards of safety, cleanliness and professionalism.Achieved detailed grooming including eye care, cleaning wrinkles and dental care. Assisted veterinarians in examining animals.Administered anesthetics during surgery and monitored effects.Monitored animals' recovering from surgery and notified veterinarian of any changes.Prepared surgical equipment and passed instruments and materials to veterinarians during surgical procedures.Restrained animals during veterinary procedures.Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.
2013 150 hours of school, Bellefonte Academy of Beauty
2005 GED, Russell High School
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