Medical Billing Manager Resume Example
Love this resume?Build Your Own Now
MEDICAL BILLING MANAGER
Professional Summary
Bookkeeping and Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Medical Billing and Coding Specialist with 5 years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes.
Skills
|
|
Work History
Medical Billing Manager, 02/2020 to Current
Community Health System – Longview , TX
Community Health System – Longview , TX
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
- Performed billing, collection and reporting functions for office generating over $500,000 annually
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Restructured installation processes and staff teams, boosting productivity by 120%
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Integrated logistic systems into company processes to improve operations and manage work orders and price changes
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Codified office structures and processes to promote teamwork and performance
- Managed CRM database, including troubleshooting, maintenance, updates and report generation
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs usingAdvance MD
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement
- Maintained accurate, current and compliant financial records by monitoring and addressing variances
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Advance MD software
- Performed billing and coding procedures for ambulance, emergency room, impatient and outpatient services
- Printed and reviewed monthly patient aging report and solicited overdue payments
- Evaluated patients' financial status and established appropriate payment plans
- Posted and adjusted payments from insurance companies
- Managed collections claims for unpaid bills against estates of debtors
- Pre-certified medical and radiology procedures, surgeries and echocardiograms
- Precisely evaluated and verified benefits and eligibility
- Accurately posted surgeries, hospital visits and payments for assigned carriers
- Accurately posted and sent out all medical claims
- Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts
- Called and faxed pharmacies to submit prescriptions and refills
- Followed all appropriate procedures to minimize patient's exposure to radiation
- Obtained client medical history, including medication information, symptoms and allergies
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Maintained detailed records of test results by entering data and patient information into computer
- Gathered forms, copied insurance cards and scaned to collect patient information for billing and insurance filing
- Generated and submitted invoices based upon established accounts receivable schedules and terms
- Generated accounts payable reports for management review to aid in financial and business decision making
- Kept vendor files accurate and up-to-date to expedite payment processing
- Maintained excellent attendance record, consistently arriving to work on time
Executive Assistant, 10/2015 to 12/2019
Aura Biosciences Inc. – Cambridge , MA
Aura Biosciences Inc. – Cambridge , MA
- Managed IBM Managing Director for State Farm's account and Vice President of IBM Human Resources complex and frequently changing travel arrangements and coordinated pre-planning of trips. Along with five other IBM executive level IBM management
- Created expense reports, budgets and filing systems
- Greeted visitors entering office, determined nature and purpose of visit and directed them to appropriate destination
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
- Supported the human resources department in the annual employee review process to manage performance merit increases
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum
- Frequently used word processing, spreadsheet, database and presentation software
- Tracked and maintained monthly and year end vendor rebates
- Processed client rebate reconciliation, reporting and check requests
- Coordinated board and committee meetings, including schedules and information preparation and distribution
- Screened all visitors and directed them to the correct employee or office
- Compiled company information and related material and distributed it to candidates
- Assisted with event planning, including associated travel and logistical arrangements
- Helped distribute employee notices and mail around the office
- Greeted numerous visitors, including VIPs, vendors and interview candidates
- Opened and properly distributed incoming mail
- Answered and managed incoming and outgoing calls while recording accurate messages
- Managed office supplies, vendors, organization and upkeep
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
- Oversaw inventory and office supply purchases
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
- Managed Exutive VP's complex and frequently changing travel arrangements and coordinated pre-planning of trips
- Handled all scheduling and logistics planning for conferences and monthly meetings
Office Administrator, 04/2013 to 10/2015
Maven Wave – Remote , OR
Maven Wave – Remote , OR
Education
Bachelor of Science: AccountingKaplan University - City, State
- Emphasis in Tax
High School Diploma: 2005
Lexington High School - City, State
Lexington High School - City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Length
- Measurable results
- Typos
Resume Overview
School Attended
- Kaplan University
- Lexington High School
Job Titles Held:
- Medical Billing Manager
- Executive Assistant
- Office Administrator
Degrees
- Bachelor of Science : Accounting
High School Diploma : 2005
Similar Resumes
