Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.Driven and compassionate healthcare professional with two years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness.
National pharmacy board certified
Observed and documented patient status and reported patient complaints to the case manager.Sensitive to the needs of geriatric patients.Comforted patients and provided them with reassurance and encouragement.Recorded and filed patient data and medical records.Carefully reviewed medical records for accuracy and completion as required by insurance companies.Strictly followed all federal and state guidelines for release of information.Wrote clear and detailed clinical phone messages for physicians.Arranged and assisted with hospital admissions.Prepared prescription refill requests on behalf of the physician.Scheduled patient appointments.Completed registration quickly and cordially for all new patients.Resolved and clarified issues with patient medications and collaborated with local pharmacies.Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.Verified that information in the computer system was up-to-date and accurate.
Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Dispensed and delivered patient medications to patients throughout the hospital.Dispensed and delivered patient medications to patients throughout the hospital.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.Accurately recorded compounded products and prepared appropriate labels.Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.Filled departmental requisitions and crash cart medication trays.Routinely operated the computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.Verified patient data and billing information.Verified accuracy and completeness of information on prescription and refill requests.Maintained proper storage and security conditions for all drugs.Mixed various pharmaceutical preparations according to written prescriptions.Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Labeled all products appropriately, including cautionary and auxiliary labels.Communicated with all customers and staff in a pleasant and professional manner.Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.Calculated, weighed, measured and mixed ingredients with expert precision.Collaborated closely with healthcare professionals to monitor and assess the quality amd effectiveness of drugs or drug regimens.Interpreted and evaluated the validity and safety of medication orders and prescriptions.Oversaw the pharmacy technicians' drug preparation and distribution activities to provide safe, efficient care for patients.Consistently upheld proper pharmacy and general safety procedures and standards.Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.Followed state and federal record keeping guidelines for legend drugs and controlled substances.Appropriately resolved customer issues, complaints and questions.Appropriately resolved customer issues, complaints and questions.Proficiently processed and dispensed written, oral and electronic prescriptions.
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