Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.
Operated a Self-Employed on-line business which generated an 76% increase in sales within two years.
Maintained inventory of all media supplies and equipment use in productions and concerts. Set up and broke down all equipment used in productions. Pitch new concepts and ideas to improve media department to board of directors. Directed teams of sound engineers and video technicians in productions.
Trained four new employees quarterly. Created new processes and systems for increasing customer service satisfaction. Worked as a team member performing ride park duties, customer assistance and cleaning.Assisted customers with ride park related complaints and guaranteed positive customer experiences and resolved all customer complaints.
Set up equipment for live performances and special events at various locations and made sure all equipment was properly broken down and stored. Took inventory and managed all equipment
Sold dancing merchandise. Kept account of all purchases and sales and managed all business taxes. Communicated with customers on a professional and friendly level and handled all customer complaints and back orders.
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