Meat/Seafood cutter with over 5 years experience. Comfortable and familiar with various aspects of the trade including meat cutting, portioning, and presentation for high end retail establishments. General knowledge of how to prepare and cook beef, pork, lamb, poultry, lamb, veal, and seafood. Worked with all major types of products from organic, all-natural, feed specific, to standard USDA graded products. Extensive skill and knowledge in creating a endless variety of value-added items to help aid busy customers in delicious convenient meals.
Experience working side by side with other departments to help the store operate with maximum productivity. Worked along side chefs for over 2 years providing the kitchen with meat products prepared to the finest specifications. 2 years of meat department management experience including handling all purchasing, managing payroll, packaging, and product costs to maximize profits without sacrificing quality. Hiring and leading a team of employees to uphold my high sanitation and customer service standards.
Customer service specialist who enjoys greeting and educating customers so they feel satisfied with their shopping experience as well as the product they buy. Extremely high standards in representing the department as well as the products sold within. Dedicated to properly maintaining the meat case, proper sanitation and organization of the workplace, giving each individual customer swift yet friendly and reliable service, as well as developing strong relationships with shoppers to create a loyal lasting customer base to constantly help build the brand. Special attention toward making the workplace a comfortable place for customers to learn and experiment with new foods. Motivated to keep the traditional butcher/customer bond or trust that has been harder to find in recent years. Extremely comfortable working with customers and coworkers alike with the goal of maintaining good chemistry on both sides of the cases.
Worked along side seasoned meat cutters for 5 years from a young age.
Have advanced positions at each place I have worked.
Stepped in as manager at age 22 and led a struggling dept. to profitability for the 1st time.
Hired and trained a personally selected team of employees to lead my dept. to a 98% customer satisfaction rating (highest in store history)
Created recipes for various products including sausages, stuffed chicken and pork chops, value-added marinades, stir-fry, fajita mix, and more which all grew to extreme popularity.
Started small customer interactive traditions for holidays and customer birthdays which boosted sales and greatly increased movement of sale items.
Managed payroll and scheduling for my team while handling all purchasing marketing and sales analysis for my department.
Began teaching new employees of all departments proper customer service as well as maintaining these high standards.
Dedicated to keeping my work environment as sanitary and organized as possible, even in my absence.
Provide excellent customer service to each individual customer. Excelled in convincing customers to purchase new items. Developed strong bonds with customer to make their shopping experience more enjoyable. Maintain an extremely high level of service throughout the day. Work department to department wherever needed. Gained extensive knowledge on all products within a specialty market. Maintained a extremely clean workplace. Serviced equipment when needed and kept all packaging material organized and full. Kept cases in prime condition all day.
Cut product for meat and seafood cases daily.
Purchased priced and managed product inventory.
Hire train and manage dept team members
Analyze sales, costs, and employee performance.
Provide specific products for use in other departments
Create sales ads and promotions to boost sales.
Create many value added products to increase profits
Hired to provide custom cutting for 2nd shift after cutters go home.
Provided best possible customer service to each customer.
Set case and arranged trays for perfect display.
Trim and package all good for self service case.
Keep case fully stocked and clean throughout the day.
Record and file all customer pre-orders for next shift.
Answer all product questions during 2nd shift.
Manage self-service inventory and track spoilage.
Assist counter service whenever necessary.
Accredited courses in business, marketing, business management course focusing on analysis of cost vs. sales, how to prepare sales reports, and new ways of boosting sales and profits.
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