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mcm elegante hotel resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Positivity
  • communication
  • Teamwork
  • Analytical and Critical Thinking
  • Organization and Time Management
  • problem-solving
  • Leadership
  • Creativity
  • Active Listening
  • Decision Making
  • self-motivation
  • Adaptability
  • Interpersonal
  • Teambuilding
  • Multitasking Abilities
Work History
MCM Elegante Hotel, 06/2012 - 03/2022
Housekeeping City, STATE,
  • Undergo training and sign the company’s contract
  • Understand the company’s policy on work shifts, guest’s possessions and privacy issues
  • Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
  • Report and return any guest properties found in the rooms while rendering service
  • Report cases of property damage in commercial spaces to supervisor
  • Work with a team of housekeepers on each shift
  • Clean, disinfect and store all equipment at the end of the shift
  • Maintain a positive relationship with employees and guests
  • Monitor and report on the inventory of cleaning supplies
  • Respond to calls for housekeeping problems, such as spills and broken glass
  • Collect and remove trash and debris
  • Assist with laundry management, including washing, drying, ironing and sorting linen
  • Report, turn in and log all lost and found items
  • Clean upholstered furniture
  • Perform detailed deep cleans when required As a Laundry Attendant, you will be expected to wash, dry, and fold hotel linens.
  • Maintain cleanliness in the laundry room.
  • Assist fellow laundry attendants in loading and unloading laundry washers and dryers. Delivery towels and linens, pillow's, blankets when the guest called the laundry room for any of this items lobby Attendant Duties And Responsibilities cleans and maintains all lobbies and public restrooms clean office duties include sweeping ,vacuuming carpeted areas, dusting surfaces ,takeout the trash replace it with clean trash bag, disinfecting office and polishing woodwork.
Shoe Show , 03/2011 - 02/2013
Sales Associates City, STATE,
  • Selected, recommended and helped obtain or locate merchandise based on customer desires and needs
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Modeled and delivered exceptional customer experiences and built strong customer-first culture.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Family Dollar, 01/2010 - 06/2010
Sales Associates City, STATE,
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reviewed weekly sales ads and monitored price changes.
  • Completed inventory counts and ordered merchandise.
  • prepared merchandise for sales floor by pricing or tagging.
  • Conducted inventory counts by adding each item in stock and documenting in system
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
Sonic Drive -In, 07/2007 - 11/2008
Carhop Sonic Drive City, STATE,

SONIC Carhop/Skating Carhop server duties may include:


  • Ensuring that all restaurant menu items meet operational standards
  • Greeting all guests in a polite and friendly manner with a smile
  • Making accurate change quickly and efficiently for restaurant guests
  • Carrying and balancing a tray weighing up to 25 pounds
  • Serving our guests in a timely manner
  • Clearing trays from our guests’ cars

As a SONIC Drive-In Crew Member – which may include Frozen, Fountain, Expo, or Switchboard – your primary responsibility is to provide every guest with a SuperSONIC experience by:

  • Creating and packaging delicious menu items
  • Trying to beat your best record, every time
  • Being proactive (If you’re not busy now, you may be in 5 minutes!)
  • Continuously communicating with team to help motivate
  • Maintaining SONIC safety and sanitation standards
  • Contagiously positive attitude
  • Ability to remain calm, especially in tough situations
  • Resilient spirit – knowing everyone makes mistakes and can bounce back from a set-back
  • Eagerness to learn and grow
  • Ability to multi-task, switching from one task to another with ease
  • Team mentality and willingness to help where needed
  • Effective communication skills; basic math and reading skills
  • Willingness to work flexible hours; night, weekend, and holiday shifts
Education
Associate of Applied Science: Child Care Development, Expected in 12/2018
-
Lamar Institute of Technology - Beaumont, TX
GPA:
Status -
High School Diploma: , Expected in 03/2008
-
Parkview High School - Sulphur, LA,
GPA:
Status -

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Resume Overview

School Attended

  • Lamar Institute of Technology
  • Parkview High School

Job Titles Held:

  • MCM Elegante Hotel
  • Shoe Show
  • Family Dollar
  • Sonic Drive -In

Degrees

  • Associate of Applied Science
  • High School Diploma

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