MC Dean Resume Example
Pre-Post Support Engineer/Deployment Engineer/Technical Instructor/Product Expert with 10+ years' experience interfacing between engineering, decision makers and end user. Interpret specifications and plans to manage build of pre-installed equipment to satisfy requirements and prepare for commissioning. Developed and administered course materials for clients and in-house students specific to design. Superior ability instructing mixed audiences from novice through Engineer both in classroom or online. Clients include DoD, FEMA and NSA (active TS Clearance). Responsibilities include technical support for field and consultation contact for engineering, design, bidding and development team. Outstanding written and verbal communication skills.
AREAS OF EXPERTISE
Team Player Requirements Gathering & Analysis Problem Analysis & Resolution
Project Management & Planning Customer Relationship Management Communications (written/verbal)
May 2011 to CurrentNew York , NY
October 2005 to May 2011South Georgia Medical Center － Valdosta , GA
- Interpret plans and specifications for all jobs.
- Manage pre-engineering builds, including: Hospitals: Parkland Hospital, Fort Benning Hospital, Carl R.
- Darnall Hospital, Prince William Jet Hangar: Patuxent River Naval Base High Rise Office buildings: World Headquarter Services, Arlington Towers Data Center: SSA Retrofits: Arlington Service Center, 4900 Seminary Road Education: VCU Medical Building, Duke University Member of Blue-Beam review team for all jobs Manage pre-engineering builds of all jobs at company facility while assisting programmers during testing Created and validated testing plans to meet manufacturer and job requirements Responsible for audits on parts: procurement, installation, tracking, repair and return ISO-9001 site representative.
- Implemented standards and methodologies at facility to ensure compliance Responsible for closing out warranty issues at local sites Developed and administered training courses at DoD, FEMA, NSA and non-secure sites.
- Courses include operations, maintenance and functionality of system integration unique to the site.
- Developed and administered training platform for in-house Fire Alarm Training including applicable NFPA and UFC codes.
- Instruction included equipment, specifications, installation practices and troubleshooting Ongoing training/consulting of in-house Engineers on System Design and integration Assisted Field personnel as Systems Expert and Lead contact for technical issues with manufacturer Lead ONYX Workstation programmer for group Manage $200K+ parts warehouse as Fire Alarm procurement lead Active Top Secret clearance Currently studying for PMP certification.
December 2003 to April 2005David Lerner Associates － City , STATE
- Notifier: Sales Support for Pre-Engineering and Product roll out including working specifications including design capabilities and limitations.
- Streamlined development processes through Project Management methodologies Created and administered courses for web and classroom-based delivery.
- Web-based programs include WebEx, Genesys and Microsoft Net Meeting.
- Developed, updated and taught basic and advanced Notifier Fire Alarm System courses for factory certification Developed and taught building management course for technicians, end users and sales representatives Technologies taught include PC, Programming, troubleshooting, connectivity and networking.
April 2005 to October 2005MetLife － City , STATE
- Obtained General Securities license (Series 7), CT State license (Series 63) and applicable Insurance licenses.
- Cold called for new clients, seminars and appointments.
- Managed investment accounts ($31,000,000) Assess clients' investments, retirement plans and overall protection from loss.
- Provide financial solutions for clients and their families.
- Ongoing training in all areas of investment and insurance offerings.
- Sixty Five percent of appointments closed in new business.
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Resume Overview
School Attended
- Capella University
Job Titles Held:
- MC Dean
- PITCO Manager / Principal Fire Alarm Instructor / Senior Fire Alarm Specialist
- Training Specialist
- Financial Services Representative
Degrees
- BS : Information Technology , 2008
NICET Level II - Fire Protection Systems Fire Alarm Systems Instructor - Honeywell International CompTIA A+ Six Sigma Green Belt - Honeywell International CompTIA Network+ Series 7, 63 - Registered Representative ADA Programming
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