Detail oriented and organized professional providing over eight years experience in spreadsheets, transactions, word processing
and inventory management. Capable of managing multiple data entry projects at once, focusing on speed, accuracy and strictly
attentive to detail. Offering 10 year background in industry sales, customer service, billing and data entry with proven success in achieving
and exceeding strategic goals with a strong focus on customer satisfaction.
Excel in analyzing existing practices and orchestrating process improvements to optimize quality and customer satisfaction.
Rapidly learn and master varied computer programs and office software such as Microsoft Office (Word, Excel and
Adept in strategic planning, and meticulous in quality assurance.
MASTER DATA SPECIALISTJan 2017 WORLD FUEL SERVICES CORPORATION
Assisted project leaders in analyzing; organizing, sorting and preparing data cleanse files (i.e.
place data into standard data
Analyzed how data is coming in and how it will need to be organized so that when it is needed, it can easily be used.
Solving data problems as they arise.
Assisted in promoting and enforcing proper quality data collection policies and procedures.
Was able to work partnered with integration teams such as business functional analysts, database administrators and
others in the business teams.
Jan 2012 to Jan 2016 FLORIDA ADVANCE TELECOMMUNICATION, HEALTHCARE ASSESOR
Documented and conducted interviews to assess members of a healthcare insurance company and gather all health related
information to ultimately better assist each member in all their health care needs.
Demonstrating empathy when
necessary, comprehensible and professional communication both in English and Spanish With minimal supervision and
email or on call communication with client as it was home based.
Created daily spreadsheets to maintain a log of each call appointed and final resolution or necessary documentation.
OFFICE ADMINISTRATORJan 2009 to Jan 2017 XIOMARA'S PELUQUERIA DOMINICANA
Responsible for accounts receivables and payable while working along with accountant on tax collections.
Evaluate daily operations and revising procedures accordingly while assisting for maximum efficiency.
Advertising and modernizing business plans to keep up to trend outside and all throughout social media.
Maintaining up to
date permits and licensing while staying Involved in the recruitment process, planned training and education of staff.
Create and update inventory, client data base, profit and loss spreadsheets.
Calculate and process staff's weekly direct deposit payments.
Created, update and process detailed point of sale transactions on credit card terminal.
Jan 2007 to Jan 2012 LEXUS OF WEST KENDALL
Conducted several responsibilities in a fast paced environment where I could be utilized in many services as needed,
multitasking and always providing friendly and exceptional customer service was one of this auto repair company's main
priority as well as maintaining a responsible and high in importance accurate monetary transactions.
Education and Training
2005Miami Sunset High-School
accountant, accounts receivables, Advertising, auto repair, business plans, credit, client, customer service, data collection, data base, database, documentation, email, English, fast, functional, insurance, inventory, multitasking, organizing, policies, profit and loss, quality, recruitment, sorting, Spanish, spreadsheets, supervision, tax, trend