i have been a automotive service manager/store mgr. for over 35 years now,mostly at a independent auto repair shop.
service manager who employs a strong work ethic and the latest technology to every repair project. Employs great communication skills to relay complex problems to customers.
Hard working service manager proficient in problem solving complex auto repair issues while consistently delivering quality service.
Hardworking Auto Service manager successful at generating new business through referrals from satisfied customers. Offers trustworthy auto care and expert advice.
I have been a automotive service manager/store mgr. for the past 35 years,mostly at a independent shop
always received a high cust. satisfaction csi score
midas classes with meineke classes
ase certifications expired..L1
maryland state inspection expired long time ago
i was a used car tech. at chesapeake cadillac doing msi and general auto repairs and services
open shop in am,get night drops written up, ck the appts, for that day.
hand out work to my 3 techs., sell needed repairs and services;
ordered parts, called cust. when work was complete, and much,much more
Organized work records and filed reports.
Contributed to repeat and referral business by using strong customer service and problem solving skills.
OVER 25 YEARS AT THIS COMPANY
same as advanced auto repair only with 5 techs. at times
had to leave after 6 years when owner sold business...can explain more.
.Contributed to repeat and referral business by using strong customer service and problem solving skills.
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