Marketing General Agent Sales Assistant/Account Rep Resume Example

beginning with presale through to post issue - Resolve and analyze licensing and commissions - Negotiate and mediate with outside vendors, Marketing General Agencies, legal teams as well as grievance panels - Foster continuing relationship with agencies to grow business portfolio - Set up and lead webinars, meetings, and conferences with agencies when onboarding as well as new product introduction - Provide training and compliance for Agencies so that policies and procedures are adhered to - Review business models - Introduce and implement incentive and campaign programs to increase sales - Lead and run projects, pilot programs, and innovate new forms of communication to enhance customer experience -Onboard and introduce new agencies, assist with licensing, commissions, and product questions and issues -Work directly with Regional Sales Director towards quarterly goals and initiatives -Set up webinars, team meetings, and conferences -In addition to all of the TPC Sales Assistant functions -Form and manage long lasting relationships with top producing agencies in the field that I am dedicated to, and providing daily contact and assistance to ensuring both company and agency goals are met and exceeded -Resolve billing, technical, legal, and underwriting situations which arise with my remarkable ability to think critically and use professional and personal judgment as it relates to the insurance industry and the client -Responsible for leading agents to bond and build lasting relationships with their clients and provide them with a stellar finalized product which is followed through, maintained and serviced during the products lifespan -Specialized project assistant chosen to complete research and project completion due to my time management and exceptional ability to multitask -Administrate for the National Sale Call Center department staff of forty to instruct, resolve and assist with sales, product, and medical underwriting -Proficient with IBM Mainframe, Microsoft Word, Excel, Power Point, and Access -Assist and educate outside field agents with individual medical health insurance and ancillary products available which would best suit potential clients -Maintain and exceed quality assurance level, and provide accurate information with 100% compliance and performance level -Provide support with escalated supervisor level situations and provide ideal resolution options -Tutor, instruct and teach navigation of sales and agent portal website to new health insurance field agents -Produce quotes and pre-screen on potential clientele which provides probable outcomes -Provide exemplary assistance to medical providers, insured's and agents with benefit questions, claims, and state mandates for coverage and payment