Communications leader with 9 years experience, adept at cultivating relationships, understanding communications needs, and translating ideas and concepts across all organizational levels. Veteran project manager experienced in executing communications projects through managing scope and risk, while engaging stakeholders.
As part of the Marketing & Planning team and reporting to the Regional Director of Marketing, accountable for directly managing two teammates and a budget of over $750K
Responsible for regionalizing local-level communications among the system's large health care network, including the creation of a new biweekly employee newsletter, monthly physician newsletter, and quarterly nursing magazine, all within established timeframes and budget constraints
Manage the development of new system-wide employee intranet site at the local level, bringing together a team of 20 stakeholders to perform content audit and copy updates
Partner with the VP of HR to develop and execute the roll-out of change management communications, reaching 1,200 employees within targeted deadlines to communicate transition to biweekly pay, new paid time off program, and benefits changes
Developed and refined Hartford HealthCare's first system-wide employee newsletter, delivering key HR messages to 18,000 employees across 16 entities
Accountability for leading within a process
improvement model known as “How Hartford HealthCare Works,” with completed
projects resulting in over $13K savings in internal publication printing
costs and the streamlining of system-level messages in local-level
Collaborate with HR to implement communications strategies that ensure employee understanding and support organizational mission, vision and values
Manage creative development of internal communication vehicles from concept through completion, engaging stakeholders and adhering to branding guidelines and best-practice standards
Develop and execute communications plans targeted to employee health: campaigns to promote savings on health plans for all benefit-eligible employees, flu vaccination and hand hygiene have resulted in over 90% compliance
Serve as communications lead on employee wellness committee, conducting a survey and focus groups to gauge employees' wellness interests and ultimately creating employee cookbook and wellness articles in employee newsletter
Copywriting for print and digital internal and external publications including quarterly magazine, brochures, newsletters, website, social media, and other collateral following AP Style. Launched five electronic newsletters with a consistent open rate and click-through rate over 18%
Enhanced employee engagement through the creation of staff spotlights in internal newsletter highlighting professional and personal accomplishments
Coach leadership on communication best practices, enabling them to maximize their effectiveness for Employee Service Awards, Employee and Team of the Year Awards, and other employee recognition events
Develop on-demand communications and emergency preparedness materials that keep employees informed during crisis situations, including severe weather, facility hazards and a data breach
Microsoft Word, Excel and PowerPoint
Wallingford Education Foundation, Board of Directors, 2014-Present
My City Kitchen, Board of Directors, 2012-2013
Young Business Leaders of CT, Greater Meriden Chamber of Commerce, 2007-2010
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