Personable and dedicated applicant with extensive public interaction experience and great problem solving skills.
Designed weekly print media advertisements, maintained and secured co-op funding from all vendors. Collaborated with sales, service and parts teams to organize and execute promotional events. Updated social media with current and upcoming events, monitored and responded to both positive and negative feedback. Performed basic office duties including answering and directing incoming calls to various departments, filing and data entry.
Scheduled all service appointments, created and completed work orders for each customer. Worked with service technicians to researched and ordered all parts necessary for each incoming job. Communicated progress updates and concerns to customers. Prepared all completed work order invoices and explained all work performed to customers. Ordered and maintained inventory of all shop supplies. Monitored and ensured correct safety measures were being followed.
Responsible for scheduling and overseeing proper cleaning of 100 Guest Houses and 20 Villas. Prepared daily unit assignments to houskeepers in order to ensure high quality results were achieved in the most efficient way. Made arrangements with guests to complete mid-stay cleanings. Performed complete inspection of all units before occupancy. Assisted guests with any special requests/need during their stay as well as addressing any issues or concerns that came up.
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