Sharp banking professional whose talents shine in a competitive, innovative and creative environment. Track record of increasing sales, improving client retention and growing customer base. Skilled Customer Service Manager who is inspired and motivated to help customers build their financial independence.
Started at BB&T as Relationship banker after 6 months sent to loan training to be given a branch manager position to take care of everyday branch needs, take loan applications, close approved loans, assist with any operational issues,also assist with opening accounts and client retention, building non interest income.
Held several positions to move up in the company to become Branch Manager, started as switch board operator, than went to sales finance, paying and receiving teller, to new accounts representative, administrative assistant to regional manager, assistant branch manager to branch manager. Received 8 awards for customer service excellence.
AIB Bank Teller Certificate
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