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market director of operations resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Experience
01/2018 to Current
Market Director of Operations Common Spirit Burien, WA,
  • Multi-unit leadership overseeing multiple locations ensuring profitability, budgeting, day to day operations, and teams.
  • Coordinated permit processes with counties health, fire, and building code departments while managing projects.
  • Identified key personal for promotion and succession planning at all levels while negotiating salaries and benefits.
  • Negotiated pricing discounts from inventory suppliers based on competitive market prices and purchase volume.
  • Managed KPIs in various aspects of the business including inventory costs and turnover, labor, and sales.
  • Created company budgets, department goals, store forecasts, and company proformas.
  • Transitioned onboarding, payroll, and document management systems to cloud.
01/2016 to 01/2018
President Midwest Veterinary Supply Birmingham, AL,
  • Formed to create functional, wearable technology that provides an HVAC alternative targeted towards emerging economies.
  • Built and led cross functional teams focused on engineering, manufacturing, and product design between 5 countries.
  • Analyzed markets, competitors, and supply chain to bring concept to prototype in 6 months with a 66% cost savings.
  • Financial control, reporting, and analysis related to startup financing and investor relations.
  • Managed marketing campaigns from value proposition to response analytics.
01/2013 to 01/2015
Operations Manager Covenant Security Denver, CO,
  • Created an "open application" management fast track training program for application pools and to employee growth.
  • 2% Reduction in facility costs by standardizing equipment purchases and implementing maintenance routines.
  • Increased audit passing scores to 92% by utilizing daily SOP checklists and linking incentive pay to audits.
  • Multi-unit leadership overseeing 8 locations managing profitability, day to day operations, and teams.
01/2009 to 01/2013
District Manager Gallagher Bassett Nz Ltd Midvale, UT,
  • Originated multiple projects relating to cost and waste minimization.
  • Evangelized LED for company saving 12% on energy costs.
  • 13.98% Sales increase (Y2Y SSS) created by practicing cashier speaking points and point of purchase marketing materials.
  • Created and promoted localized operating hours to match community demands based off drive-thru sensors.
  • Increased average transaction per store by marketing ancillary products and upsell techniques.
  • Analyzed and renegotiated pricing based on consumer demand and inventory expiration.
  • Top 10% of performers, multiple years.
Work History
01/2018 to Current
Market Director of Operations
SNS Diner Black Bear Diner Franchisee San Jose, CA
  • Multi-unit leadership overseeing multiple locations ensuring profitability, budgeting, day to day operations, and teams.
  • Coordinated permit processes with counties health, fire, and building code departments while managing projects.
  • Identified key personal for promotion and succession planning at all levels while negotiating salaries and benefits.
  • Negotiated pricing discounts from inventory suppliers based on competitive market prices and purchase volume.
  • Managed KPIs in various aspects of the business including inventory costs and turnover, labor, and sales.
  • Created company budgets, department goals, store forecasts, and company proformas.
  • Transitioned onboarding, payroll, and document management systems to cloud.
01/2016 to 01/2018
President
Tomorrow's Concept Inc San Jose, CA
  • Formed to create functional, wearable technology that provides an HVAC alternative targeted towards emerging economies.
  • Built and led cross functional teams focused on engineering, manufacturing, and product design between 5 countries.
  • Analyzed markets, competitors, and supply chain to bring concept to prototype in 6 months with a 66% cost savings.
  • Financial control, reporting, and analysis related to startup financing and investor relations.
  • Managed marketing campaigns from value proposition to response analytics.
01/2013 to 01/2015
Operations Manager
Jack in the Box Franchisee Los Angeles, CA
  • Created an "open application" management fast track training program for application pools and to employee growth.
  • 2% Reduction in facility costs by standardizing equipment purchases and implementing maintenance routines.
  • Increased audit passing scores to 92% by utilizing daily SOP checklists and linking incentive pay to audits.
  • Multi-unit leadership overseeing 8 locations managing profitability, day to day operations, and teams.
01/2009 to 01/2013
District Manager
Box Franchisee Los Angeles, CA
  • Originated multiple projects relating to cost and waste minimization.
  • Evangelized LED for company saving 12% on energy costs.
  • 13.98% Sales increase (Y2Y SSS) created by practicing cashier speaking points and point of purchase marketing materials.
  • Created and promoted localized operating hours to match community demands based off drive-thru sensors.
  • Increased average transaction per store by marketing ancillary products and upsell techniques.
  • Analyzed and renegotiated pricing based on consumer demand and inventory expiration.
  • Top 10% of performers, multiple years.
Education
Expected in 2017 to to
Master of Business Administration (MBA):
Santa Clara University, Leavey School of Business - Santa Clara, CA
GPA:
Summary
Accomplished professional with 10 years of managerial leadership, recent MBA, and a history of success seeking to transition into a product management position with an enthusiastic company. Skills: Cross functional, meticulous, negotiations, team building, strong verbal & written communications, problem solving and critical thinking, operations, budgeting, financial modeling & analysis, project management, resource management, process documentation, market analysis, strategy, analytical, problem solving, data driven, time management, passionate.
Highlights
  • Benefits
  • Budgeting
  • Budgets
  • Cashier
  • Competitive
  • Concept
  • Document management
  • Fast
  • Financing
  • Financial control
  • Functional
  • HVAC
  • Inventory
  • Investor relations
  • Leadership
  • Managing
  • Marketing
  • Market
  • Marketing materials
  • 98
  • Negotiating
  • Payroll
  • Pricing
  • Processes
  • Product design
  • Promotion
  • Speaking
  • Reporting
  • Sales
  • SOP
  • Supply chain
Skills
  • Benefits, budgeting, budgets, cashier, competitive, concept, document management, fast, financing, Financial control, functional, HVAC, inventory, investor relations, leadership, managing, marketing, market, marketing materials, 98, negotiating, payroll, pricing, processes, product design, promotion, speaking, reporting, Sales, SOP, supply chain
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    Resume Overview

    School Attended

    • Santa Clara University, Leavey School of Business

    Job Titles Held:

    • Market Director of Operations
    • President
    • Operations Manager
    • District Manager

    Degrees

    • Master of Business Administration (MBA)

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