marina bay hotel suites resume example with 1+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Skills
Computer Proficiency
Documentation and Reporting
Multitasking and Prioritization
Multi-Line Phone Systems
Scheduling and Calendar Management
Data Entry and Database Software
Positive Attitude and Energetic
Customer Complaint Resolution
Courteous and Professional
Point of Sale Systems
High Volume Dining
High Energy and Stamina
Upselling and Cross Selling
Cleaning and Sanitizing
Time Management
Storage Area Management
Trash Collection and Disposal
Polishing and Dusting
Wall and Ceiling Cleaning
CDC Sanitation Guidelines
Heavy Lifting
Education
Delmar High SchoolDelmar, DEExpected in 06/2018 ā āHigh School Diploma: - GPA:
Work History
Pinnacle Hospitality Solutions, LLC. - Marina Bay Hotel & Suites City, STATE, 07/2021 - Current
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Managed multiple projects simultaneously using organizational and analytical skills.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Verified cleanliness and organization of storage areas and carts.
Restocked room supplies such as facial tissues for personal touch with every job.
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