LiveCareer-Resume

manger resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Project management
  • Sales Techniques
  • Staff development
  • Marketing
  • Workforce Management
  • Issue and conflict resolution
  • Team management
  • Supervision
  • Reliable and trustworthy
Education and Training
Olive Harvey Chicago, IL, Expected in 06/1998 High School Diploma : - GPA :
Olympia College Skokie, IL, Expected in 10/2004 Associate : Medical Assisting - GPA :
Olympia College Skokie, IL, Expected in 10/2004 Associate : Phlebotomy - GPA :
Ashworth Georgia, Expected in 02/2022 Capentry : Rough Capentry - GPA :
Experience
Department Of Defense - Manger
Mcalester, OK, 02/2013 - 05/2017
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Set challenging yet attainable goals to encourage continuous staff development.
Cargo Largo - Cashier/Stock Associate
Independence, MO, 01/2005 - 08/2009
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Palletized merchandise for easy movement to sales floor locations.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Inspected items received for damage or other issues.
  • Processing freight and preparing backroom for incoming freight.
  • Unloaded goods using hand trucks or other equipment to receive merchandise.
  • Attached price labels to products and updated sales floor signs.
Ascena Retail Group - Cashier Team Lead
Flemington, NJ, 12/1999 - 06/2001
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
Filens Basement - Sales Associate
City, STATE, 02/1999 - 04/2001
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.

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Resume Overview

School Attended

  • Olive Harvey
  • Olympia College
  • Olympia College
  • Ashworth

Job Titles Held:

  • Manger
  • Cashier/Stock Associate
  • Cashier Team Lead
  • Sales Associate

Degrees

  • High School Diploma
  • Associate
  • Associate
  • Capentry

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