Livecareer-Resume

Managing Partner Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and reliable employee with strong ability in problem solving and high quality customer service. Offering adaptability, keen attention to detail and calm in high pressure situations. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Team leadership strength
  • Recruiting
  • Regulatory compliance understanding
  • Relationship selling
  • Documentation and recordkeeping
  • Listening skills
  • Energetic self-starter
  • Issue and conflict resolution
  • Multitasking
  • Data management
  • Critical thinking
  • Application installations
  • Troubleshooting and diagnostics
  • Software feature demonstrations
  • Issue diagnosis and resolution
  • Software upgrades
  • Technical Troubleshooting
Education and Training
West Allegheny Senior High School Imperial, PA Expected in 06/2000 High School Diploma : - GPA :
Experience
Costa Vida - Managing Partner
Lehi, UT, 11/2019 - 03/2020
  • Facilitated everyday administrative operations, supervised support staff and verified office remained compliant with state, federal and local regulations.
  • Spearheaded integration of new technology into daily processes.
  • Analyzed sales and company data and presented findings.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Monitored all procedures, including those regarding safety and deadlines to keep crew members and administrators on task.
  • Supervised introduction of new customers to company, proactively managing relationships from day one to drive long-term success.
  • Noted all client information into company's customer relationship management system.
  • Interviewed, hired and trained new crew members.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Reworked schedules, operations standards and workflow to shrink labor costs per year.
  • Updated company software and trained workers on how to use it effectively.
Martin Management Group - General Manager
Ontario, CA, 04/2017 - 11/2019
  • Designed sales and service strategies to improve revenue and retention.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Tracked monthly sales to generate reports for business development planning.
  • Facilitated monthly workshops to share best practices to optimize productivity.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
Blueground - Operations Manager
Hayward, CA, 10/2015 - 11/2017
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Established organizational vision and developed strategies to achieve sales and customer service goals.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
Universal Forest Products, Inc. - Crew Leader
Warrens, WI, 05/2006 - 09/2015
  • Mentored newly hired crew members to prepare each for job roles.
  • Applied communication skills to interact with project stakeholders.
  • Monitored employee productivity and provided constructive feedback and coaching.
  • Walked through job sites with checklists to verify job completion.
  • Cleaned job sites and properties of packing material after loading trucks with boxes and furniture weighing hundreds of pounds.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Secured items in truck by strapping over protective padding.
  • Drove truck safely to deliver items in original condition to destination.
  • Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
  • Maintained work environments that encouraged compliance with safety laws and employment guidelines.
  • Assessed individual team member abilities and aptitudes, incorporating into shift duties to promote happy employees and effective workflows.
Additional Information

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87Good

Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • West Allegheny Senior High School
Job Titles Held:
  • Managing Partner
  • General Manager
  • Operations Manager
  • Crew Leader
Degrees
  • High School Diploma