Enthusiastic middle revenue cycle professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am a Coding, HIM, CDI and Revenue Integrity expert with 17+ years experience. My professional passion relates to clinical documentation integrity, coding, health information management, case/utilization management, utilization management, quality improvement and physician education. Self-motivated with orientation towards goal achievement and outcomes assessment. I'm also skilled in developing multi-facility oversight and implementing efficient work processes, reducing costs through improved staffing plans and improving quality metrics and reimbursement with physician documentation. Demonstrated success in project completion, project management, team building and organizational design. Excellent communicator, dedicated to providing superior customer service, and improving patient satisfaction.
Analyzed demographic, financial, and insurance eligibility for potential kidney and pancreas transplant patients. Collaborated and researched with collaborative team of six people to ensure insurance benefits and eligibility for transplant. This research improved our patient's understanding of benefits and assisted in front-end office functions. Worked directly with insurance agencies to assist patients in understanding monetary responsibilities she/he may have after transplant.
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