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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Service-oriented, responsible team member proficient in management and maintenance. Dedicated and motivated, with a drive for excellence. Twenty five years in maintenance and management positions.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Accomplishments
Experience
Manager/Tech, 06/2003 to Current
Circle K Stores, Inc., FL,
  • Use computers for various applications, such as database management or word processing.
  • Supervised payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Instillation of computer system to maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Provide services to customers, such as order placement or account information.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Order and dispense supplies.
  • Supervise other clerical staff and provide training to new staff.
  • Train and assist staff with computer usage.
  • Receive and count stock items, and record data manually or using computer.
  • Pack and unpack items to be stocked on shelves in stockroom.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Dispose of damaged or defective items, or return them to vendors.
Manager, 03/2000 to 06/2003
Tempur Sealy International, IncBelmont, MS,
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
  • Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
  • Act as liaisons between on-site managers or tenants and owners.
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
  • Manage and oversee operations, maintenance, administration, and improvement of commercial or residential properties.
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
  • Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
  • Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
  • Review rents to ensure that they are in line with rental markets.
  • Purchase building and maintenance supplies, equipment, or furniture.
  • Clean common areas, change light bulbs, and make minor property repairs.
  • Resolve customer complaints regarding sales and service.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Direct, coordinate, and review activities in sales and service accounting and record keeping, and in receiving and shipping operations.
  • Maintain and installed air conditioners.
Maintenance Technician, 01/1990 to 03/2000
SAMI, ,
  • Normal, Il Maintain logs, reports, work requests, or other records of work performed.
  • Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate.
  • Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
  • Diagnose mechanical problems and determine how to correct them, repair manuals, or parts catalogs, as necessary.
  • Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, or equipment.
  • Clean or lubricate shafts, bearings, gears, or other parts of machinery.
  • Repair or replace defective equipment parts, using hand tools and power tools, and reassemble equipment.
  • Record type and cost of maintenance or repair work.
  • Order parts, supplies, and equipment from catalogs and suppliers, or obtain them from storerooms.
  • Dismantle devices to access and remove defective parts, using hand tools, and power tools.
  • Operate torches to solder and some brazing on copper tubing.
  • Paint or repair roofs, windows, doors, floors, woodwork, plaster, drywall, or other parts of building structures.
  • Maintain and installed air conditioners and baseboard heaters.
  • Maintain furnaces, boilers and assisted to replace heating systems.
Education
High School Diploma: , Expected in Jun 2004
General High School - ,
GPA:
: , Expected in
Thompson High School - Bloomington, Il
GPA:
Certifications
Customer and Personal Service Time Management Service Orientation Sales and Training Management of Personnel Resources Troubleshooting Invoice and Payment Management Mechanically-inclined
Skills
accounting, boilers, catalogs, clerical, commodities, Make copies, Resolve customer complaints, clients, databases, database management, doors, fax machines, hand tools, Inspect, insurance, inventory, machinery, mechanical, access, windows, office equipment, Paint, payroll, Personnel, phone systems, copiers, plumbing, power tools, real estate, receiving, record keeping, Maintain records, renovations, repairs, sales, Sales and Training, scheduling, shipping, solder, take messages, taxes, telephones, Time Management, Troubleshooting, type, wiring, word processing

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Resume Overview

School Attended

  • General High School
  • Thompson High School

Job Titles Held:

  • Manager/Tech
  • Manager
  • Maintenance Technician

Degrees

  • High School Diploma

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