Bi-lingual in English and Spanish dedicated and focused manager with over 20 year of experience who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Specializing in administrative support to busy multiple discipline offices. Committed to delivering high quality results with little supervision.
Coordinated all department functions for teams of nine to 200+ employees.Planned and executed all aspects of a major office upgrades and organization. Increased office organization by developing more efficient filing system and customer database protocols. Received a merit promotion for strong attention to detail, exemplary customer service and team-player attitude. Successfully planned and executed departmental meetings, lunches and special events for groups of 200+ employees. Developed and implemented companies' new employee manual outlining all proper business procedures, office policies and employee cross training.
Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Received and screened a high volume of internal and external communications, including email and mail. Created monthly and quarterly reports and presentations. Organized files, developed spreadsheets, faxed reports and scanned documents to increased business efficiency. Planned meetings and prepared conference rooms. Designed electronic file systems and maintained electronic and paper files using MS office tools. Managed the training of receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
In charge of day to operations of the largest dental clinic i the U.S. Navy supervising twenty-three military personnel and 100+ civilian personnel. Assisted with the completion of a major $5 million remodeling project and the reintegration of personnel into the new space. Developed cross training schedules that resulted in increased customer service.
Directed teaching/learning activities at Naval Hospital Corps School, Great Lakes, IL. Wrote learning objectives, prepared test items, evaluated instructional materials and the results of instruction and counseled students on academic learning problems. Assigned as the Manager of new Instructor orientation and certification. Created weekly training schedules for nearly 30 training teams and over 1,100 students.
Oversaw day to day operations of patient care and mission support in a multi service clinic that included Army, Navy and Air Force personnel in support of Operation Enduring Freedom. Supervised twenty-two service members in support of eleven medical officers in the care of 1,300 members and civilian personnel. Oversaw the functions of a seven Navy Embedded Training Team members in the training of Afghan Army nationals for support of combat services.
Advanced study of Heating, Ventilation, Air-Conditioning and Refrigeration.
FIeld management course in Electrical Construction and Planning.
Trained and experienced as member of Embedded Military Mobile Training Team. U.S. Navy Global War On Terrorism Individual Augmented executing orders in support of U.S. Army, in combat zones around the world, provided military training to in-country government security forces. Embedded Military Mobile Training Teams assist government security force efforts to increase regional stability to support local populations and stabilize infrastructure growth.
Naval Leadership Development Course designed to help the primary supervisor who will be assigned leadership roles and responsibilities that include administration, supervision, training, planning and executing department functions. Responsible for the professional and personal growth of personnel within my oversight.
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