Windows Server 2003/2008/2012
Exchange 2013, Google Apps, and Office 365
Active Directory administration
Antivirus and spam blocking
Data backup and recovery systems
Implemented and managed Active Directory infrastructure for 17 higher education institutions.
Managed Identity services for over 500,000 active directory users.
Supervised server and desktop support staff and provided Tier 3 support to statewide higher education institutions.
Managed and provided Tier 3 support for Exchange, Google Apps, Office 365, SharePoint, VOIP, Dell laptops and desktops, and Windows 2008/2012 servers.
Completed several Exchange to Office 365 email migrations. Implemented directory synchronization with both Federation Services and Azure AD Connect.
Managed LAN/WAN infrastructure for company that provided proprietary CRM software and customer survey call desk services for auto dealerships nationwide.
Redesigned and implemented changes to the existing network and Active Directory infrastructure that resulted in significant improvements in file, print, and web services across the organization.
Implemented OpenSSL to provide low cost VPN solution for remote dealerships, which allowed the rollout of CRM solution servers to dealerships in order to improve throughput for database services.
Traveled to dealerships in the Houston area to install servers and train staff in the use of CRM software.
Administered Exchange email services for customer dealerships nationwide.
implemented Frame Relay network for 52 campuses in 48 cities for the state of Louisiana. Configured and installed router, switches, and firewalls for each location.
Implemented and administered Active Directory and Exchange for 1500 faculty and staff.
Provided Tier 2 network and desktop support for faculty and staff.
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