Highly analytical healthcare management professional with proficiency in project management, leadership and positive clinical outcomes.
Manager of Quality and Population Health, 06/2013
to Current Neighborhood Family Practice – Cleveland,
Led, designed and implemented training programs and initiatives which contributed to a number percent increase in performance measures for preventative care and patients with chronic disease.
Consistently complied with applicable laws and regulations and ensured facility adhered to regulatory agencies such as the Federal government, Centers for Medicaid and Medicare, and the Joint Commission.
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Interpreted and communicated new or revised policies to staff.
Led clinical team in delivering care services that promoted optimal patient experience and patient care.
Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans.
Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
Interventional Registered Nurse, 10/2010
to 12/2011 Cleveland Clinic - Imaging Institute – Cleveland,
Registered Nurse/Charge Nurse, 08/2008
to 10/2010 Cleveland Clinic - Surgical Intensive Care Unit – Cleveland,
Patient Care Nursing Assistant, 12/2007
to 08/2008 Cleveland Clinic - Float Pool – Cleveland,
Office Manager, 01/2005
to 08/2008 M. Howells & Associates – Cleveland,
Created daily and weekly cash reports for accounting management.