Manager Of It Infrastructure Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Information Technology Professional bringing 25 years of experience achieving ambitious goals in a challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of disaster recovery, business continuity, and virtualization. Motivated to learn, grow and excel in Information Technology.

  • Problem diagnosis
  • Staff oversight
  • Service and application delivery
  • RPG Free Format, LE expert
  • Proficient in SQL, CL
  • Exposure to VBS and DOS
  • Software maintenance
  • Hardware Exploration
  • Network infrastructure
  • Documentation Management
  • Quality assurance
  • Project Management
  • Reading comprehension
  • Adaptability
  • Clerical
  • Written Communication
Work History
Manager of IT Infrastructure, 11/2002 to Current
Cresco Labs Indiantown, FL,
  • Provided onboarding of newly hired employees, offering positive reinforcement.
  • Organized and carried out project tasks.
  • Produced various reports updating management and senior leaders on progress and roadblocks.
  • Managed implementation of company purchased and custom software.
  • Reduced costs by introducing policy.
  • Analyzed projects to determine resource requirements and procured necessary equipment and software.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
  • Managed multiple projects while maintaining adherence to budget, schedule and scope requirements.
  • Investigated and corrected or escalated project problems.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
  • Closely collaborated with project members to identify and quickly address problems.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Managed and developed connections on company ftp server
  • Managed 3rd party imaging processes
Programmer Analyst Lead, 01/2018 to 04/2019
Baycare Health System, Inc Lithia, FL,
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
  • Collaborated with developers and internal customers to enhance supportability and identify performance bottlenecks.
  • Directed software design and development across multifaceted team to build company systems for production performance,
  • Modified existing software to correct errors, adapt to new hardware and improve performance.
  • Maintained existing applications and designed and delivered new applications.
  • Designed, modified and tested codes and scripts using primarily RPGLE, RPG Free Format, and CL.
  • Modified existing custom codes using VBS and some DOS for a custom company process.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Analyzed and designed relational databases using RPG.
  • Designed and developed custom company software migration tool.
  • Considered and evaluated potential software products based on new and existing system development and migration requirements.
  • Created software programs, wrote codes and tested programs for optimal performance and accuracy.
  • Prepared extensive workflow charts and diagrams describing input, output and logical operations and converted each into instructions for complex company applications.
Programmer Analyst, 11/2001 to 01/2018
New Jersey Institute Of Technology Newark, NJ,
  • Documented program development and revisions and accurately maintained historical records.
  • Developed several major new enhancements to existing and company custom software systems.
  • Boosted information sharing by enhancing interfaces between computer systems.
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.
  • Researched, designed, coded, and tested scalable applications for data extraction, analysis, retrieval and indexing.
  • Designed, coded, and tested software interfaces between applications and servers
  • Updated documentation with project deviations to capture changes.
  • Lead project initiatives which included business sponsors, and users
Programmer Analyst, 01/1995 to 11/2001
New Jersey Institute Of Technology Newark, NJ,
Associate of Applied Science: Computer Programming, Expected in 05/2001
McLennan Community College - Waco, TX

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Resume Overview

School Attended
  • McLennan Community College
Job Titles Held:
  • Manager of IT Infrastructure
  • Programmer Analyst Lead
  • Programmer Analyst
  • Programmer Analyst
  • Associate of Applied Science

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