Conscientious customer service with 20 years of experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Also have 3 years of management experience.
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Customer Relationship Management Software (CRM)
Inter-department collaboration
Personnel training and development
Budgeting and reporting
Types 60 WPM
20+ Years in the customer service industry
Customer Relationship Management Software (CRM)
Inter-department collaboration
Personnel training and development
Budgeting and reporting
Types 60 WPM
20+ Years in the customer service industry
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