Personable Account Manager successful at building strong professional relationships. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members.
Successful management of 23 partnerships - serving as main point of contact, facilitating legal issues, addressing operational problems, approval & adherence of million dollar budgets.
Project Manager for NICE project (Call Center) and AKEY authentication .
Account Manager for Ameritech and Southwestern Bell - GTE's number 1 and 2 resellers. Handled billing conversions for both customer bases to CMIS, handled daily operational issues and monthly billing issues.
Coordinated partnership agreements, point of contact for external and internal partners, presentations for meetings.
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