Manager Resume Example
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MANAGER
Summary
I am a reliable candidate for any job. Definitely an asset when given an opportunity. Hardworking fast learning hands on type of person. My love for what I do keeps me smiling and making others comfortable and welcome when in my presence. I am also able to solve problems while keeping situations calm.
Skills
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Experience
Manager04/2015 to CurrentCompany NameCity, State
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Assisted negotiation with vendors and suppliers to reduce cost by [Number]%.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Recruited and hired qualified candidates to fill open positions.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Server/Cook Shift Leader12/2012 to 07/2015Company NameCity, State
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Upsold customers and optimized table-turns to outperform average sales by [Number]%.
- Provided exceptional service to [Number] customers per day at [Type] establishment.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Sent orders to kitchen staff by [Action].
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Interacted pleasantly with clients and guests when performing daily duties.
- Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
- Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Housekeeper08/2010 to 10/2012Company NameCity, State
Education and Training
GED05/2006Margaret Hudson ProgramCity, State
Some College (No Degree): Business Administration and ManagementBrown Mackie College - TulsaCity, State
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Resume Strength
- Completeness
- Word choice
- Strong summary
Resume Overview
School Attended
- Margaret Hudson Program
- Brown Mackie College - Tulsa
Job Titles Held:
- Manager
- Server/Cook Shift Leader
- Housekeeper
Degrees
- GED 05/2006
Some College (No Degree) : Business Administration and Management
