Looking to bring a positive attitude, outstanding record of service and willingness to work hard with a
team. Passionate about serving in a warm, efficient and courteous manner while exceeding customer
expectations and maintaining a sense of humor in a demanding environment. Looking to bring exceptional
service to a vegan/vegetarian establishment.
ManagerAug 2017 to Jan 2018 One Veg World － Pasadena, CA
Coordinate daily Front of the House and Back of the House restaurant operations.
Respond efficiently and accurately to customer complaints.
Ensure compliance with sanitation and safety regulations.
Train and supervise staff.
Schedule making and ordering supplies.
Estimated future needs for goods, kitchen utensils and cleaning products
Server & Line CookJul 2016 to Aug 2017 One Veg World － Pasadena, CA
Guides guests through menus while demonstrating knowledge of the food, beverages and ingredients.
Consistently provides professional, friendly and engaging service.
Skillfully promotes items on beverage lists and restaurant specials.
Quickly records transactions in POS system to deliver prompt service.
Demonstrates genuine hospitality while greeting guest.
Setting up and stocking stations with all necessary supplies.
Cooking all menu items
Preparing food for service (e.g. chopping vegetables or preparing sauces).
Ensured that food comes out simultaneously, in high quality and in a timely fashion.
Supervisor/BaristaApr 2011 to Jun 2016 Starbucks － Hercules, CA
Assist manager in leading team to meet Starbucks company policies and standards.
Helped with on floor coaching to partners when needed.
Assist with new partner training.
Resolved customer complaints and store issues.
Delivered excellent customer service keeping the idea that customers come before tasks.
Cash management Partner deployment when cash controller.
Helped establish a safe and positive working environment for partners and customers.
Followed food handling policies 100% of the time.
Helped customers with questions on retail items.
Prepared coffee, tea, and other menu items in a timely matter.
Used POS machine to take and complete customer transactions.
Accomplishments and Certifications
Partner of the Quarter 2011 (Chosen by Manager)
Partner of the Quarter 2015 (Voted for by Partners)