- Recruit and on-board new Instructional Design team members, including creating a New Hire On-Board process.
- Manage career development for all team members, including writing and delivering performance reviews.
- Take responsibility for the education for the Analytics product line, including being the voice of education as an active member of the cross-functional team; working with various departments to analyze, design, and develop customer education; meeting with customers to identify their needs and concerns.
- Have a passion for innovation, suggesting and implementing a new methodology to achieve faster course development while enhancing customer service stats, which won a CEdMA award in 2016.
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